Teams at Northbridge Financial

Designs, develops, delivers, and evaluates training and curriculum for internal and external Risk Services customers. Assesses training needs, creates courseware and online help, manages multiple priorities, builds stakeholder relationships, and ensures training solutions align with business objectives.

Lead a team to define and implement enterprise data quality strategies, design and run automated data quality and regression tests, validate end-to-end ETL/ELT pipelines, perform source-to-target reconciliation and data profiling, collaborate with stakeholders, and establish data quality metrics and governance to ensure reliable reporting and analytics.

Provide phone-based support to commercial micro-business clients, handling policy changes, certificates, new business opportunities, and service requests while coordinating with Underwriting, Billing, Risk Services, and Claims. Use multiple systems to deliver accurate, timely, and organized client service in a high-volume, hybrid environment.