Teams at Nokia

Supports hyperscaler sales teams through order intake, pipeline forecasting, compensation tracking, quota management, supply and demand planning, orders assurance, CRM updates, and forecast analysis. Partners with controllers, global sales operations, and other business groups to manage sales deliverables, internal reporting, customer reports, and offer control activities. Requires strong analytical, communication, organizational, and deadline-management skills.

Provides advanced technical support for optical products in a 24/7 environment. Troubleshoots complex system-level issues, develops solutions, escalates critical customer problems to R&D, and coordinates cross-functional resolutions. Maintains product expertise, documents support activity, identifies process improvements, and trains junior team members. The role includes periodic on-call duties and requires strong communication, analytical problem-solving, customer service, and adaptability.

Manage optical networking products and services for North American customers, aligning product roadmaps with network evolution and customer needs. Collect and prioritize feature requests, develop innovative solutions, support pricing and profitability, and collaborate with sales, account, and cross-functional teams. Monitor industry and competitor trends, communicate product strategies, and present roadmaps to internal and external stakeholders.