Teams at Nissan Motor Corporation

This role involves managing day-to-day consumer credit and funding operations, ensuring dealer service and minimizing risk, while overseeing a team and developing credit policies.

Handle consumer inquiries and high‑visibility escalations, investigate and coordinate resolutions with internal teams, document cases in Salesforce, recommend goodwill, follow up to confirm satisfaction, analyze feedback trends, prepare reports, and support team members as needed.

Support vehicle profitability analysis by developing automated COP/CMP-I models, dashboards, and forecasts using Power BI, Excel, and data techniques (regression, scenario modeling). Translate analytics into pricing and incentive insights, partner with IT to improve data quality, and drive process automation and forecasting for budgeting and strategic initiatives.