NewRocket
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Information Technology • Consulting
Lead ServiceNow Financial Services Operations solution architecture for insurance and financial services clients. Facilitate workshops, translate business requirements into scalable FSO, CSM, and FSM solutions, create architectural blueprints, guide engineers, estimate and monitor stories, oversee delivery quality, manage technical issues, conduct demos, document solutions, and mentor development teams. The role requires deep ServiceNow, insurance operations, scripting, integration, and client-delivery expertise.