Teams at Neural Concept

Lead pre-sales technical engagements for an Engineering AI platform: run discovery, craft demos, define technical roadmaps and SOWs, drive adoption and expansion, and liaise between Sales, Forward Deployed Engineering, Product and R&D to translate engineering workflows into AI-enabled solutions.

The role involves collaborating with customers to solve engineering challenges using machine learning, develop solutions, train teams, and improve products based on feedback.

Deploy and operate Neural Concept’s AI platform in enterprise customer environments, from architecture through go-live and steady-state support. Integrate identity, data, engineering systems, infrastructure, and model-serving layers across cloud, on-premises, air-gapped, GPU, and HPC environments. Partner with customer IT and security teams, troubleshoot cross-system issues, create runbooks and post-mortems, and feed deployment insights into Product. The role requires customer-facing communication, production deployment ownership, and travel to U.S. customer sites.