Jobs at nesto

Provide on-site IT support for the Toronto office and remote Level 1/2 support across locations. Manage onboarding/offboarding, device lifecycle (Windows/macOS), MDM/RMM platforms, hardware inventory, ticketing, and SaaS applications. Escalate issues, coordinate vendors, maintain documentation, and improve support processes to meet SLAs and security/compliance standards.

Partner with business leaders to scale operations and deliver high-impact cross-functional projects. Improve core processes, evolve user journeys, build actionable data reporting, prioritize growth roadmaps, implement and optimize enterprise software, and lead change management while coordinating stakeholders across the company.

Owns a mortgage origination product substream, including product vision, roadmap, prioritization, workflow requirements, regulatory considerations, release planning, UAT, and issue triage. Partners with engineering, design, QA, operations, underwriting, brokers, advisors, and compliance teams. Serves as the origination subject-matter expert while researching lending trends, regulations, competitors, and AI-enabled opportunities. Uses AI tools throughout discovery, prototyping, delivery, documentation, and measurement.

Lead end-to-end enterprise SaaS implementations for financial-institution clients, from discovery and requirements through deployment and post-launch stabilization. Manage budgets, schedules, dependencies, risks, vendors, and cross-functional teams. Facilitate workshops, translate business and technical requirements into delivery plans, provide stakeholder reporting, and coordinate Product, Engineering, QA, and Operations. The role also contributes to building project-management standards and delivery frameworks in an evolving organization.

Lead automation design and implementation for integrations: build and maintain scalable Playwright E2E suites, integrate tests into CI/CD, drive UI and API test strategy, collaborate with architects and product to define acceptance criteria, support UAT, and improve QA processes and documentation.

Manage residential mortgage funding from approval through closing. Prepare instructional packages and supporting documents for solicitors, obtain outstanding information, ensure Know Your Client compliance, review legal and company funding requirements, and release funds accurately and on schedule. The role requires detailed mortgage industry knowledge, strong communication, sound judgment, organization, and the ability to work independently in a fast-paced, deadline-driven environment.

Responsible for reviewing manual test cases for Salesforce customizations, designing and maintaining automated test scripts (Playwright or similar) for Lightning, executing manual and API tests (Postman), maintaining test environments (Sandboxes/Scratch Orgs), contributing to CI/CD and QA tooling, and ensuring thorough test coverage of Salesforce objects and features.

Design, build, and maintain automated and manual test coverage for Salesforce customizations. Create/execute test plans, manage test environments (Sandboxes/Scratch Orgs), automate UI tests (Playwright), validate APIs (Postman), and support CI/CD and Salesforce deployment processes to ensure release quality across frequent iterations.

Design and implement automated data quality frameworks and tests for BigQuery-based pipelines. Collaborate with data engineers and product to define data contracts and quality gates, build observability and anomaly detection, validate complex ELT/ETL processes, and integrate data tests into CI/CD workflows. Drive improvements in documentation, governance, and pipeline reliability.

Lead design and implementation of automated data quality frameworks and monitors for BigQuery pipelines. Collaborate early with data engineers and PMs to define data contracts, build tests in Python/SQL, integrate data tests into CI/CD, and improve data governance and observability for ETL/ELT workflows.

Design, implement, and maintain cloud security controls and tooling across GCP and Azure. Automate IaC and CI/CD security, run DAST/SAST scans, secure Kubernetes workloads, support incident detection/response, and lead security reviews, audits, and threat modeling.

Architect and maintain scalable Playwright-based automated test suites; collaborate with developers and product managers across the SDLC; deliver UI and API test coverage; integrate automation into CI/CD; leverage AI to accelerate QA tasks; support UAT and manual validation; improve QA processes, documentation, and observability.

Concevoir, maintenir et faire évoluer des suites de tests automatisés (UI et API) avec Playwright; collaborer avec développeurs et PMs durant le SDLC; promouvoir lautomatisation, lamlioration continue et lusage doutils (Postman, Allure, CI/CD); soutenir UAT et intégrer scénarios manuels dans la régression automatisée.

Own the Salesforce product roadmap from discovery through delivery, managing backlog and sprints with engineers. Translate stakeholder requirements into user stories, drive adoption and change management, track KPIs, run market and user research, and evaluate AI and Salesforce capabilities. Support adjacent user-facing platforms and partner with UX, design, and technical teams to deliver coherent, data-informed platform experiences.