Jobs at Nesto Group

Provide on-site IT support for the Toronto office and remote Level 1/2 support across locations. Manage onboarding/offboarding, device provisioning, MDM/RMM administration, endpoint security/patching, hardware inventory, ticketing, vendor coordination, and process documentation while mentoring junior staff.

Develop and manage an exclusive regional territory of financial-advisor accounts, act as the mortgage expert for partner advisors, generate referrals, support clients from initial consultation to funding using tech-enabled processes, grow pipeline through business development and events, and potentially build a team over time.

Lead cross-functional, high-impact projects and embed with a core business function to improve processes, user journeys, and data reporting. Develop growth roadmaps, manage enterprise software implementations and integrations, coordinate stakeholders, and drive change from scoping through to delivery to scale business operations.

Develop and own an exclusive regional mortgage territory serving partner financial advisors. Build referral relationships, support clients through the mortgage lifecycle using centralized tech and fulfillment, drive lead growth via business development and events, and scale your practice (including building a team over time).

Design, build and maintain automated and manual tests for Salesforce customizations (LWC, Apex, Flows). Configure test environments, write Playwright scripts for Lightning, run API tests with Postman, manage test cases in Xray/Jira, and support CI/CD and release processes to ensure regression and system test coverage.

Engage bilingual (English/French) inbound and outbound leads, qualify prospects for mortgage solutions, collect necessary customer information, update CRM, and hand off qualified leads to mortgage advisors while delivering an excellent customer experience.

Coordonner et piloter la livraison de programmes et initiatives en cybersécurité de bout en bout, gérer dépendances et parties prenantes, conduire le changement, identifier et automatiser tâches répétitives (outils d'automatisation et IA), et soutenir l'équipe sécurité sur workflows, meilleures pratiques et adoption des outils.

Interagir avec des prospects bilingues (français/anglais) via appels entrants et sortants pour présenter les solutions hypothécaires de nesto, qualifier les leads, transférer aux conseillers, et tenir à jour le CRM.

Manage end-to-end delivery of security initiatives, coordinate cross-functional teams, drive change management, improve processes via automation and AI, and enable the security team through coaching and tooling improvements.

Maintain and build automated and manual tests for Salesforce customizations. Create and execute test plans, manage test environments (Sandboxes/Scratch Orgs), develop Playwright automation for Lightning interfaces, collaborate on QA processes and CI/CD, and validate APIs and security models to ensure release-quality Salesforce deployments.

Perform daily QA reviews of mortgage applications pre- and post-funding to ensure compliance with underwriting standards, policies, and regulations. Investigate suspicious files, identify trends and fraud risk, prepare QA reports with findings and recommendations, support audits, manage approved/vendor/AML lists, and provide guidance to underwriting and stakeholders on credit risk and loss mitigation.

Own the Salesforce product roadmap from discovery through delivery and adoption. Translate stakeholder needs into user stories and acceptance criteria, manage backlog and sprints with senior developers, drive user adoption and KPIs, evaluate Salesforce releases and AI capabilities, run market and user research, and apply platform-agnostic product discipline across customer and partner-facing tools.

Lead automation for integrations by architecting and maintaining scalable Playwright-based E2E and API test suites, integrating tests into CI/CD, partnering across SDLC, supporting UAT, leveraging AI to accelerate test creation, and improving QA processes and documentation.