Teams at Motorola Solutions, Inc.

Provides Tier 1 phone support to customers by troubleshooting Linux, hardware, software, browser, and networking issues. Creates and maintains incident tickets, escalates unresolved issues, coordinates field technicians, documents technical knowledge, and communicates solutions empathetically to non-technical users. The role requires managing multiple issues in a fast-paced environment with a rotating schedule that may include evenings and weekends.

Sells public safety enterprise software solutions, including dispatch, records, jail, evidence, analytics, and situational awareness platforms, to large government agencies. Develops new business, manages long sales cycles, conducts demonstrations and presentations, builds relationships with officials and stakeholders, supports regional opportunities, and maintains CRM records, forecasts, and sales pipelines. The role requires consultative technical selling and travel exceeding 50% within the assigned territory.

Lead technical vision, research, and engineering for a unified computer vision platform. Define long-term research agenda, drive MLOps and deployment across edge/cloud, set performance metrics, manage and scale distributed teams, and translate product needs into scalable, production-ready visual intelligence solutions.