Teams at Monex Europe

Provides escalated end-user support across Windows and Microsoft 365 environments. Responsibilities include troubleshooting identity, access, endpoints, devices, business applications, collaboration tools, office networks, printers, meeting-room technology, and peripherals. The role also handles device deployments and updates, maintains documentation and asset records, and collaborates with infrastructure and security teams to improve service quality.

Build Monex Canada's enterprise payments pipeline through prospect research, outbound outreach, lead qualification, and discovery meeting generation. Engage finance and treasury leaders about cross-border payments, FX, treasury, automation, integrations, and reconciliation needs. Support proposals and solution development, maintain CRM records and prospecting cadences, track pipeline activity, attend industry events, and share market intelligence. The role offers exposure to fintech, foreign exchange, treasury technology, and potential progression into enterprise sales or relationship management.

Drives new corporate and institutional client acquisition in Canada through high-volume outbound sales, networking, presentations, and pipeline management. Builds client relationships, promotes foreign exchange solutions, meets sales KPIs, and maintains accurate forecasts and records. Supports compliant onboarding by conducting client research, KYC, due diligence, and fraud verification while collaborating with compliance, risk, trading, marketing, and sales teams. Monitors FX markets and regulatory developments and provides sales reporting to management.