Jobs at Momentum Financial Services Group

Configure, test, release, and support decision-platform rules, workflows, integrations, and application journeys. Translate business requirements and data into scalable customer decision solutions, collaborating with Risk, Product, Technology, Operations, and Data teams. Use SQL and analytical methods to validate outcomes, monitor performance, investigate incidents, perform root-cause analysis, and improve accuracy, customer experience, efficiency, and controls.

Supports business process transformation by analyzing current-state workflows, identifying inefficiencies, documenting process maps and SOPs, facilitating stakeholder workshops, tracking performance metrics, and implementing optimized processes. The role contributes to continuous improvement, change adoption, data analysis, and exploration of automation technologies such as RPA. It requires cross-functional collaboration, strong analytical skills, and familiarity with Lean Six Sigma and process mapping.

Supports the enterprise risk management program by identifying, assessing, monitoring, and reporting enterprise-wide risks. Maintains risk registers, assessments, controls documentation, and dashboards; analyzes KRIs and emerging risks; coordinates risk workshops; prepares leadership and Board reporting; monitors remediation plans; and contributes to business continuity, operational resilience, regulatory, audit, compliance, and risk framework initiatives.

Lead backend and cloud platform engineering for an AWS-based integration platform. Responsibilities include developing Node.js APIs, event-driven Kafka services, Redis caching, file ingestion and data synchronization pipelines, infrastructure management with Terraform, CI/CD, observability, incident response, and reliability improvements. The role also leads an engineering team, mentors developers, coordinates vendor knowledge transfer, creates operational runbooks, and transitions production support to an internal team.

Lead daily fraud prevention for consumer lending by developing dashboards, detecting risky signals, designing and A/B testing mitigation strategies, automating analytics workflows, partnering with cross-functional teams and vendors, and continuously improving fraud detection to minimize losses while preserving customer experience.

Design and optimize web and mobile user journeys to improve conversion and accessibility. Conduct user research, map journeys, identify friction in sign-up and account flows, design responsive UI, use AI tools to automate design processes, contribute to the ZeroHeight design system, document rationale, present work, and support handoff to development.

Execute and optimize lifecycle marketing campaigns across email, SMS, push, and in-app channels. Build, QA, schedule, and deploy campaigns and automated journeys; define audiences and personalization; run A/B tests; analyze performance and recommend optimizations; coordinate assets and stakeholders while ensuring brand and regulatory compliance.

Lead enterprise digital strategy, P&L and product innovation across Canada and the US. Build and manage a high-performing digital organization, drive digital transformation, customer experience, AI-enabled innovation, regulatory compliance, and cross-functional stakeholder partnerships to grow revenue, profitability and customer lifetime value.

Owns strategy and performance for Money Mart's fee-based products (cheque cashing, money transfers, FX). Combines short-term commercial optimization with long-term modernization: pricing, customer journeys, partnerships, fintech integrations, roadmaps, business cases, and cross-functional delivery to grow revenue and digitize omnichannel experiences.

The Site Reliability Engineer ensures digital banking platform reliability by automating processes, maintaining service-level objectives, and collaborating with various teams to minimize production risks.

Leads Money Mart’s national public relations and external communications strategy. Responsibilities include managing the PR agency, developing press and communications plans, creating executive thought leadership and media materials, securing speaking and earned-media opportunities, supporting issues and reputation management, managing the PR budget, and measuring communications performance. The role partners with executives and cross-functional stakeholders to strengthen brand reputation, increase visibility, and align communications with regulatory and business objectives.

Manage and maintain the company intranet (SharePoint), develop and execute internal communication plans, write and edit bilingual content, partner with cross-functional teams, collect feedback, and promote company vision and values to improve employee engagement and alignment.

Lead end-to-end Gen Z segment marketing: build audience insights, messaging, and channel strategies; run platform-native campaigns on TikTok/Instagram/Snapchat; own mobile app messaging and push; partner with creative teams and agencies; test, optimize, and report on performance to drive acquisition, engagement, and retention.

Lead definition, governance, and scaling of an enterprise journey-based operating model. Establish prioritization, decision frameworks, and a live journey library. Coach and enable Journey Leaders, drive omni-channel alignment across product, technology, and operations, and ensure transformation delivers measurable customer and business outcomes in a regulated financial services environment.

The Manager, Fraud Strategy will develop and implement fraud prevention strategies using analytics, collaborate with cross-functional teams, and lead projects to mitigate fraud risks.

Lead product strategy and backlog for Money Mart's fee-based portfolio. Define vision, prioritize epics/stories, partner with technology, operations, and marketing, and drive delivery through Agile ceremonies. Build business cases, monitor KPIs, and present recommendations to senior leadership to increase revenue, improve customer experience, and modernize product offerings.

Design, deploy, secure, and optimize AWS cloud infrastructure. Build CI/CD pipelines and IaC (Terraform), manage security controls, automate operations, monitor production, and support cloud transformation across teams.

Lead design, governance, and scaling of an enterprise journey-based operating model. Establish governance, prioritization, and decision frameworks; maintain a live journey library; enable Journey Leaders and cross-functional alignment; drive omni-channel platform thinking and measurable customer and business outcomes across digital, retail, and contact centre channels.