Teams at Miratech

Drive outbound prospecting to generate qualified opportunities through high-volume personalized multi-channel outreach (email, LinkedIn, phone). Research accounts, map decision-makers, qualify leads to ICP, and hand off Sales Qualified Leads to Account Executives while using outreach tools and CRMs.

Lead client management to drive renewals, upsells, and net revenue retention for managed services. Build playbooks, coach a high-performing team, foster C-level relationships, manage risk, align customer strategies with delivery and product, and deliver measurable business outcomes.

Lead the design and architecture of Genesys Cloud CX solutions, translating business requirements into scalable architectures while guiding engineering teams throughout the development and deployment phases.