Jobs at Metergy Solutions

Analyze large datasets to produce BI dashboards and revenue assurance reports, monitor KPIs, investigate anomalies, support rate/volume variance analysis, implement controls across lead-to-cash, and recommend operational improvements to maximize revenue and margin.

Lead investigations into submetering and billing escalations from analysis through corrective action. Validate metering designs, analyze energy/water data and financial impact, coordinate cross-functional resolution, and communicate findings to clients and leadership. Travel to client sites in Canada and the USA.

Design and standardize submetering solutions, evaluate metering and communication technologies, produce AutoCAD schematics and engineering reports, analyze multi-commodity energy data, provide technical support and training, troubleshoot AMR/communication systems, and drive continuous improvement for field operations.

Manage vendor setups and EFT information, process and code invoices, support weekly payment runs, reconcile accounts, resolve discrepancies and maintain vendor relationships while ensuring internal controls and process improvements.

Handle inbound and outbound customer calls in a fast-paced contact centre, resolve billing inquiries and complaints, schedule payment arrangements, record transactions, manage delinquent accounts, escalate per collections policy, process electronic customer requests, and prepare reports on outstanding balances.

Lead the Business Intelligence Team at Metergy Solutions, overseeing reporting, KPI management, data integrity, and strategic insights to drive performance and operational efficiency.

Support operations Project Managers by coordinating and executing field ticket requests: review tickets, prepare work instructions, schedule contractors/technicians, manage access, procure materials, update documentation, and help optimize field scheduling and customer communications.

Prepare and validate meter data for billing by executing VEE processes, reviewing exception reports, configuring new meters, investigating anomalies and customer inquiries, and supporting meter data collection and administration across AMR/meter technologies.