Jobs at Metergy Solutions

Supports month-end close, journal entries, account reconciliations, financial reporting, forecasting, business planning, cash forecasting, financial controls, and management analyses. The role analyzes large datasets, identifies process improvements, reports operating metrics and variances, assists with liquidity management, and prepares presentations and ad hoc analyses for senior management. It collaborates with finance, operations, banks, and internal and external auditors.

Manage Canadian and US tax filings, provisions, reporting, compliance, audits, and cross-border tax matters. Lead CRA and IRS inquiries, tax planning, legislative research, budgeting projections, transfer pricing analysis, and tax structuring for mergers and acquisitions. Collaborate with finance leaders, reporting teams, auditors, and external advisors while guiding tax initiatives and ensuring accurate filings and disclosures.

Plan, execute, and finalize operations projects involving submetering maintenance and service. Review tickets, prepare contractor instructions, troubleshoot meter deficiencies, analyze electrical and mechanical systems, coordinate resources and materials, update documentation, communicate with internal and external teams, and develop mitigation plans. The role requires customer service, problem-solving, technical analysis, continuous improvement, GTA property travel, and split office and field work.

Owns the Business Intelligence and Revenue Assurance programs, including data extraction, modeling, operational dashboards, reporting, rate and volume analysis, and gross-margin integrity. Analyzes large datasets to identify trends, anomalies, revenue leakage, cost opportunities, and performance improvements. Partners with stakeholders to implement controls, policies, regulatory changes, process improvements, and organizational projects across billing and operational functions.

Provides inbound and outbound customer support for utility billing inquiries, payment arrangements, delinquent accounts, disconnections, and reconnections. Researches billing complaints, resolves customer issues, records interactions, processes forms and emails, escalates accounts, and prepares outstanding-balance reports. Requires call centre or direct customer service experience, Spanish communication skills, strong organization, conflict-management ability, and proficiency with Word, Excel, and multiple systems.

Handle inbound/outbound customer calls and electronic inquiries; research and resolve billing complaints; schedule payment arrangements; process forms and account changes; record interactions; escalate per collections policy; prepare reports on outstanding balances.