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The IT Client Support Analyst provides frontline technical support, troubleshooting hardware and software issues for desktops, laptops, and mobile devices while ensuring exceptional customer service and driving IT service improvement.
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The Business Analyst will support PMO operations, manage IT and business relationships, and contribute to organizational transformation initiatives by evaluating processes and systems.
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The UI/UX Designer & Front-End Developer will create wireframes, conduct user research, build responsive web interfaces, and collaborate with backend engineers.
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The Senior Manager of Taxation will oversee Canadian and US tax filings, manage compliance matters, implement tax initiatives, and guide teams on cross-border taxation issues.
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The VP of Strategic Initiatives leads business and technology projects, improves operations, manages the PMO, and drives cultural change while implementing strategic goals.
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Lead strategy and execution of integrated demand generation programs across paid, owned, and earned channels. Build inbound/outbound lead engines, implement marketing automation and lead scoring, enable attribution in Salesforce, optimize funnel conversions, and partner with Sales/Sales Ops to drive predictable pipeline and revenue growth across Canada and the U.S.
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The Office Manager & Executive Assistant manages daily office operations, provides executive support to C-level leaders, coordinates events, and maintains office culture and resources.
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Lead client onboarding to ensure smooth service commencement, act as primary client contact, optimize onboarding processes, collaborate cross-functionally, analyze data to improve onboarding score, and support handoff to Client Success Managers.
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The Customer Relations Specialist responds to customer inquiries, resolves billing complaints, manages payment arrangements, and ensures a positive customer experience in a fast-paced call center environment.
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The Client Revenue Analyst ensures accurate billing for clients, manages client remittances, resolves inquiries, and improves billing processes while maintaining strong relationships with property managers and clients.

