Teams at Mechanical Orchard

The Head of Product Support will lead the Product Support organization, define support strategies, build scalable systems, elevate customer experience, and ensure technical knowledge within the team.

As a Software Engineer, you will collaborate in small teams, transform legacy systems, apply modern engineering practices, and continuously learn and grow.

Join cross-functional XP teams to deploy and adapt the Imogen generative-AI platform into client cloud environments. Pair program, collaborate with product and client infrastructure/security teams, lead technical discovery, apply XP practices (TDD, CI/CD, refactoring), onboard developers, mentor teammates, and troubleshoot cloud, network, and infosec integration issues.