Mastercard
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Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead and manage client loyalty programs in Canada, owning program strategy, P&L, campaign design, operations, partner relationships, product backlog, KPIs, and cross-functional delivery to grow client business and retention.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead end-to-end customer onboarding and integrations for strategic accounts: gather requirements, scope and configure systems, run functional testing, deliver training and demos, liaise between sales, product and technical teams, mentor junior staff, and support product rollouts and continuous improvement.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead a global team of delivery managers to drive partner implementations, pre-sales demonstrations, and product-informed solution design. Align customer needs with commercial priorities and product roadmap, build senior relationships, gather market feedback to influence product strategy, and support cross-functional growth initiatives while ensuring consistent, high-quality customer outcomes.
