Jobs at Mastercard

Lead Data Scientist analyzing global fraud data to identify patterns, develop predictive models, and prevent payment fraud. The role builds fraud-related products and services, extracts insights from large datasets, collaborates with stakeholders, and presents findings to management and clients. Required skills include Python, Spark, complex data queries, and advanced data analysis. Experience with agentic AI systems and Unix is preferred, along with payments or fraud expertise.

Manages global Mastercard BRAM investigations involving potential illegal activity, brand-damaging conduct, and Standards violations. Oversees referral intake, evidence review, investigation strategy, customer responses, escalations, case quality, documentation, and closure. Provides guidance and prioritization to investigators, manages referral partners and vendors, monitors workloads and metrics, and collaborates with Legal, Regulatory Affairs, Operations, and regional teams to deliver defensible outcomes and improve governance, tools, analytics, and investigative processes.

Conducts investigations under Mastercard’s Business Risk Assessment and Mitigation program, reviewing evidence, evaluating customer responses, documenting findings, and supporting case outcomes. The role manages referrals, escalations, stakeholder communications, case tracking, reporting, trend identification, process improvements, and training. It requires careful handling of confidential data and collaboration with customers, vendors, internal teams, and referral partners to protect Mastercard’s brand and enforce its standards.

Supports sales, customer success, and product development for Mastercard Identity through data analysis, machine learning, rules-based fraud models, and proof-of-value testing. Advises customers on fraud workflows, analyzes data features, supports API integration QA, and provides product recommendations. Builds customer relationships, translates business needs into technical solutions, contributes to product specifications and training, and serves as a subject matter expert on identity data and products.

Lead Mastercard’s Consumer Clarity product portfolio, defining strategy, roadmap, pricing, packaging, P&L, and commercialization. Partner with engineering, sales, customers, and regional teams to launch capabilities, develop business cases, monitor competitive risks, and drive continuous improvement. The role focuses on payments, fraud, customer experience, and emerging agentic commerce or AI applications.

Leads Mastercard’s global SME growth program management function by coordinating enterprise priorities, governance, operating rhythms, performance management, resource allocation, and executive accountability. Partners across product, regional, services, public sector, and strategy teams to activate and localize growth initiatives, monitor outcomes, address risks, and drive measurable business impact across a complex global organization.

Leads Mastercard’s Consumer Clarity product portfolio, owning product strategy, roadmap, P&L, pricing, packaging, commercialization, and market operations. Partners with customers, sales, engineering, and regional teams to define requirements, launch capabilities, manage risk, build business cases, and drive continuous improvement. The role focuses on payment fraud, chargebacks, customer experience, and measurable product growth.

Leads product strategy and growth for Mastercard’s Canadian small and medium enterprise segment. Responsibilities include market and competitive analysis, product innovation and commercialization, partnership development, portfolio optimization, P&L improvement, sales enablement, and cross-functional collaboration across finance, legal, marketing, services, and account management. The role also supports customer-facing discussions and develops digital payment use cases and value propositions for SMEs.

Analyze Account Status Inquiry usage, transaction trends, customer behavior, and regional adoption to identify growth opportunities and product improvements. Build KPI reporting, translate data into product requirements and business cases, support customer and sales inquiries, and collaborate on launches, reporting, documentation, operational readiness, and customer enablement.

Provides Canadian privacy, AI, data protection, consumer protection, and regulatory legal advice for Mastercard products and services. Serves as Canadian Data Protection Officer, advises on product launches, privacy-by-design, data use, consent, cross-border transfers, impact assessments, contracts, regulatory readiness, and remediation. Monitors Canadian, U.S., and global developments and translates requirements into practical business guidance, controls, training, and stakeholder communications.

Owns product management and growth execution for Mastercard’s Attribute Verification suite, including AVS, CVC2, and Age Verification. Responsibilities include defining requirements, prioritizing backlogs, developing KPI dashboards, analyzing market and customer data, identifying regional revenue opportunities, supporting customer inquiries, and coordinating with technical, regional, and customer-facing stakeholders to deliver product enhancements.

Drive customer adoption, satisfaction, retention, and value realization for Mastercard’s Start Path Corporate Membership. Coach startup and fintech customers, lead onboarding, demonstrations, training, webinars, discovery sessions, and innovation reviews. Manage product delivery and implementation projects, develop market scans, identify churn risks and expansion opportunities, coordinate platform enhancements, and strengthen relationships with business and technology stakeholders. Use data-driven analysis to prioritize initiatives and improve customer outcomes.

Leads customer migrations to Mastercard’s next-generation disputes platform. Manages implementation plans, timelines, risks, stakeholder coordination, workshops, readiness reviews, training, communications, and adoption activities across customer portfolios. Partners with Product, Technology, Operations, Commercialization, regional teams, and external providers to translate customer needs into requirements, improvements, and successful migration outcomes.

Leads Mastercard’s merchant partnership and strategic growth initiatives, developing revenue strategies, managing enterprise and fintech partnerships, negotiating complex commercial agreements, and identifying new payment flows and market opportunities. Builds executive-level relationships, develops financial models and business cases, influences product and go-to-market priorities, and coordinates cross-functional teams across sales, product, marketing, finance, legal, and services to drive scalable revenue growth.

Lead development of dispute prevention and resolution products from concept through pilot, incubation, and commercialization. Build product roadmaps, business cases, and launch plans; analyze market and transaction data; translate business needs into technical requirements; collaborate with engineering, research, and global teams; and drive a pipeline of disputes-focused initiatives to improve dispute deflection, resolution efficiency, and customer adoption.

Owns product vision and roadmap for Mastercard’s identity and payments data products. Responsibilities include prioritizing product development, creating data-backed business cases, aligning cross-functional stakeholders, defining requirements, managing risks, tracking delivery, representing customer needs, and developing future commercial opportunities. The role also involves mentoring product managers, managing globally distributed teams, and communicating with executive stakeholders.

Leads the vision, strategy, innovation, go-to-market execution, and roadmap for Mastercard’s Enterprise Loyalty consulting portfolio. Advises financial institution clients, develops loyalty and rewards solutions, builds market thought leadership, and partners with product, marketing, sales, consulting, delivery, regional teams, and external partners. The role also supports business cases, pricing, packaging, commercialization, client impact measurement, and adoption across global markets.

Participate in an 18-month software engineering launch program, developing, testing, deploying, debugging, and securing scalable software features. Collaborate with experienced engineers, contribute to code reviews, use version control and development tools, and build solutions supporting Mastercard’s global technology platforms. The program includes structured onboarding, mentorship, learning, and hands-on project experience.

Leads end-to-end delivery of complex technical programs across cloud, infrastructure, platform, security, and engineering domains. Owns roadmaps, capacity planning, governance, milestones, dependencies, risks, executive reporting, Jira administration, and release readiness. Partners with Engineering, Product, Architecture, Infrastructure, Security, and Operations teams to align priorities and drive delivery. Improves program management processes and serves as the primary contact for strategic initiatives.

Lead the vision, strategy, innovation, go-to-market execution, and roadmap for Mastercard’s Enterprise Loyalty consulting portfolio. Partner with Product, Marketing, Sales, Consulting, regional teams, and external partners to develop compelling solutions, drive adoption, strengthen client narratives, and deliver measurable impact. Monitor loyalty and rewards trends, support business cases, pricing, packaging, and commercialization, and balance short-term priorities with long-term product goals for financial institution clients.