Jobs at Maple Leaf Sports & Entertainment

Lead integrated sports marketing partnerships for major brands, managing client relationships, campaign strategy, creative activations, budgets, reporting, and cross-functional execution. Coach a team of partnership marketing professionals, provide strategic thought leadership, optimize programs using data, and resolve partnership issues. The role requires strong client communication, presentation, relationship-building, creativity, strategic thinking, and flexibility to support occasional evening and weekend events.

Leads part-time 50|50 event staff by managing scheduling, workforce planning, training, coaching, performance, and recruitment recommendations. Maintains a visible presence at live events, supports Team Leads, improves sales and fan engagement, and builds a positive, accountable team culture. The role partners with operations leadership to ensure appropriate event staffing, onboarding, recognition, and consistent execution while supporting revenue growth and exceptional fan experiences.

Provide enthusiastic customer service to fans at Real Sports Memorabilia locations. Responsibilities include answering product inquiries, processing customer payments, packaging purchases, operating a handheld POS credit card machine, maintaining an organized work area, following service and safety standards, and working approximately five-hour shifts. Evening, weekend, and holiday availability is required.

Supports Global Partnerships through month-end journal entries, accruals, revenue and expense recognition, reconciliations, reporting, financial analysis, budgeting, forecasting, contract accounting, controls, and audit preparation. Partners with Finance, FP&A, Legal, Accounts Receivable, Accounts Payable, and business stakeholders to interpret partnership agreements, explain financial results, resolve issues, and improve accounting processes using Excel, Oracle Cloud ERP, and other financial tools.

Performs arena conversions for hockey, basketball, concerts, and other events, including setup and teardown, equipment handling, seating maintenance, inspections, cleaning, organization, and facility support. Works overnight shifts, follows health and safety procedures, completes checklists, reports repairs or supply needs, and delivers professional service while meeting tight deadlines.

Supports integrated commercial marketing programs for the Toronto Raptors and Raptors 905. Executes go-to-market plans, develops campaign ideas, coordinates cross-functional initiatives across ticketing, partnerships, retail, creative, media, digital, analytics and game operations, and supports research, competitive audits, performance reporting and revenue-driving activities.

Leads integrated commercial marketing for Toronto FC and the Toronto Argonauts, connecting brand, ticketing, retail, partnerships, audience development, and fan experiences. Develops annual strategies, campaigns, matchday activations, and cross-functional plans that grow fandom and revenue. Uses data to measure and optimize performance while coordinating Marketing, Ticketing, Creative, Media, Digital, Data & Analytics, Partnerships, and Game Operations teams.

Leads partnership sales solutions, including pitch strategy, proposal development, sales enablement, creative execution, workflow prioritization, and resource allocation. Develops strategic narratives and recommendations for high-value prospects, maintains presentation standards and sales resources, collaborates on research and audience insights, oversees partner-facing materials, mentors junior staff, and improves team effectiveness and quality control.

Participates in a 24-month partnership sales academy supporting sponsorship business development across MLSE’s sports and entertainment portfolio. Responsibilities include researching and qualifying prospects, outbound outreach, CRM pipeline management, proposal and presentation development, sponsorship concept support, competitive analysis, and client meeting participation. The role involves coaching, mentorship, cross-functional collaboration, and assisting with commercial negotiations and partnership revenue generation.

Lead and supervise event-day personnel to ensure smooth execution of events at Scotiabank Arena. Serve as client liaison, coordinate front- and back-of-house teams, run staff briefings, enforce safety policies, document incidents, handle operational and administrative tasks, and provide excellent customer service to fans, clients, and staff.

Supervise restaurant floor operations, coach and motivate staff, organize seating and sections, verify deliveries, expedite orders, resolve guest and service issues, oversee opening and closing duties, maintain scheduling and attendance records, and support employee performance reviews. The role requires high-volume restaurant supervision, beverage and food-service expertise, POS proficiency, Smart Serve certification, and availability for evenings, weekends, and holidays.

Supervise premium restaurant operations, leading and coaching staff while delivering elevated food and beverage service. Coordinate seating plans, opening and closing duties, deliveries, order expediting, issue resolution, scheduling, attendance records, and performance reviews. Maintain service, safety, and operational standards while responding to guest concerns and supporting a high-volume hospitality environment.

Manage event operations at Scotiabank Arena, coordinating internal departments, promoters, vendors, staff, event plans, budgets, settlements, work orders, contracts, press events, and venue requirements. The role leads event production meetings, prepares cost estimates, oversees game-day execution, coaches event staff, and ensures compliance with operational policies and collective bargaining agreements. Evening, weekend, and holiday availability is required.

Provide friendly, responsible beverage service at MLSE venues, ensuring compliance with Smart Serve, AGCO and MLSE policies. Monitor inventory, prepare the bar, respond to guest inquiries, perform service and administrative tasks as needed, and follow all health and safety procedures. Must work varied shifts including nights, weekends and holidays.