Jobs at Manulife

Lead a team of Business Analysts to align technology investments and govern solutions for private markets investment management. Own platform strategy, prioritize initiatives, implement automation, analytics and AI solutions, and drive process optimization, stakeholder alignment, and talent development across investment operations, accounting, investor servicing, reporting, and data management.

Lead a squad to deliver wealth-management technology: gather and translate business requirements, own and prioritize backlog, drive Agile delivery, manage risks/dependencies, review designs and test strategies, support releases and incident management, and leverage modern tools including AI to improve delivery outcomes.

Lead and coach a team to design, implement, and continuously improve advisor onboarding and transition programs. Own strategic planning, stakeholder collaboration, KPI monitoring, training materials, personalized advisor support, and data-driven reporting to ensure smooth advisor integration and elevated advisor experience.

Develop scalable, secure cloud-native backend services and APIs using Python and FastAPI on Azure. Integrate with Azure PaaS (Web Apps, Functions, Cosmos DB, Key Vault), Azure AD and Microsoft Graph, implement CI/CD, collaborate with front-end ReactJS developers and AI teams, and participate in architecture and code reviews to deliver AI-enabled data solutions.

Senior full-stack engineer to design, build, and maintain end-to-end applications and cloud infrastructure, deliver AI/GenAI use cases (LLMs, agents), ensure security and production reliability, participate in architecture and code reviews, support production (including non-office hours), and work in an Agile/SCRUM team to move solutions from concept to production.

Design, develop, and maintain scalable ETL/ELT pipelines and data architecture on Azure (ADF, Databricks, Synapse). Ensure data quality, governance (Unity Catalog), automation, CI/CD, and collaborate with data scientists, analysts, and business teams to enable analytics and operational use.

Lead information risk assessments for technology and cloud initiatives, identify threats and vulnerabilities, recommend mitigations, embed security controls into solution lifecycles, support audits and regulatory reviews, deliver guidance and training, and influence risk-aware decision-making across business and technology teams.

Design, develop, and support cloud-native trading, analytics, and risk-management applications on Azure. Integrate market data and AI/ML capabilities, maintain CI/CD pipelines, collaborate with product and business stakeholders, and drive Agile engineering best practices to deliver scalable derivatives technology.

Partner with business stakeholders to diagnose process pain points, map current and target-state operating models, quantify impacts, and design pragmatic transformation solutions. Use quantitative and qualitative analysis to measure performance and customer/employee experience, support change enablement and adoption, run workshops, document business requirements, and apply Lean/Agile/Design Thinking methods to improve service levels and cycle times.

Contact former group retirement plan members to discuss investment options, provide needs-based financial guidance and illustrations, consolidate external investments, identify referral opportunities, and educate clients on Manulife investment solutions. Role emphasizes phone-based sales conversations, personalized action plans, and compliance-focused client service within a hybrid work environment.

The Process Transformation Consultant leads large-scale process improvements in Group Benefits Operations, driving measurable results through Lean Six Sigma methodologies and data-driven analysis.

As a Research Benefits Administrator, you will manage client inquiries, handle eligibility processes, troubleshoot issues, and ensure outstanding benefits administration and customer service.

Perform quality reviews of Group Benefits plan setups and amendments, report findings and trends, support audits (SOX/SOC), drive process improvements, provide training and post‑training support, and analyze data to reduce errors and rework.

Lead end-to-end delivery of AI solutions for Risk, Legal, Procurement, and Compliance, focusing on fraud/financial-crime detection. Shape roadmaps, manage multidisciplinary teams, perform hands-on AI engineering and prototyping, ensure security, governance, model risk and responsible AI, and drive enterprise integration and adoption to realize measurable business outcomes.

Lead Quality Assurance and governance for third-party risk across Vendor Information Security, Vendor Governance, and Sourcing. Own Procurement-related RCSAs, engage regulators and auditors, oversee KRIs and remediation, develop TPRM policies and playbooks, and manage a high-performing team to ensure regulatory and audit-ready controls.

Support National Accounts distribution through client reporting, due diligence, business insights, event management, and operational execution. Maintain data and systems (Salesforce, Power BI, SharePoint, Seismic), prepare client materials, manage budgets and logistics for events, and partner with internal stakeholders to drive growth and process improvements.

Lead global People and Communications technology programs, define and execute IT strategy, oversee solution delivery, vendor and budget management, ensure risk/security and compliance, drive AI enablement, analytics and automation, optimize architecture and operational SLAs, and develop talent and governance to improve colleague experience.

The Director, Quantitative Models Development will create and enhance valuation models and analytics, ensuring data integrity and process improvements.

Lead global technology risk and cybersecurity governance: define risk methodology and control frameworks, advise on controls, ensure policy compliance, integrate AI/automation, run reporting and communities of practice, and represent the function in leadership forums.

Lead cloud modernization and platform engineering for Azure: drive consolidation, migrations, FinOps, certificate lifecycle automation, IaC/DevOps (Terraform/Ansible/GitOps), AKS/APIM/Event Hub operations, reliability, security, and cross-team delivery.