Jobs at Manulife

Lead a national team of Investment Counsellors and Private Wealth Consultants to drive asset growth, client acquisition, and high-quality discretionary portfolio management. Set strategy, sales targets, and governance; oversee compliance, talent development, and cross-functional collaboration; represent MPW in key client and advisor relationships to expand the high-net-worth business.

Lead global technology risk and cybersecurity governance: define risk methodology and control frameworks, advise on controls, ensure policy compliance, integrate AI/automation, run reporting and communities of practice, and represent the function in leadership forums.

Lead full project lifecycle for technology initiatives across Legal, Compliance, Audit, and Government Relations. Drive digitization, automation, process improvement, and cost optimization. Define scope and requirements, develop business cases, manage scope/schedule/budget/risks, coordinate cross-functional teams, oversee vendors and contracts, report to senior leadership, and conduct post-implementation reviews to ensure regulatory compliance and continuous improvement.

Support GWAM business continuity and operational resilience by developing and executing BCM strategy, identifying and assessing critical operations, maintaining BCPs, validating third‑party exit plans, conducting simulations/testing, tracking KPIs/KRIs, and coordinating remediation with stakeholders and enablement programs to meet regulatory and enterprise resilience expectations.

Design, build, and maintain accessible, secure, and performant iOS mobile applications. Translate product requirements into well-tested code, integrate with backend services/APIs, troubleshoot issues, and collaborate with Product, Design, and QA. Participate in design discussions, code reviews, and continuous learning to improve user experience.

Design, develop, test, and maintain full-stack web applications using cloud-native technologies (Azure, Databricks, Data Factory). Build APIs, CI/CD pipelines, automated tests, and resilient systems; collaborate on architecture, troubleshoot issues, and drive continuous innovation.

Lead end-to-end development and deployment of fraud detection and risk analytics using machine learning and Generative AI. Design probabilistic, anomaly detection, ensemble models; build and monitor RAG/LLM systems; fine-tune and deploy models on Azure; collaborate with engineers and business partners to operationalize solutions and review peers' work.

Develop and modernize full-stack applications (React, Node.js) and existing .NET/Java systems. Collaborate across SDLC with product, architects, and senior engineers. Perform security audits, incident investigations, and continuous improvements. Use agile practices and AI tools to improve development speed and quality.

Lead national succession planning and the Summit practice acquisition program for Manulife Wealth. Own end-to-end deal sourcing, structuring, closing, and post-acquisition integration. Build pipelines, collaborate cross-functionally, coach advisors on transitions, drive advisor retention and growth, ensure regulatory compliance, and operationalize scalable processes and tools to maximize value from acquired practices.

Lead architecture and development of Group Benefits Experience applications using React, Node.js, GraphQL and cloud platforms. Drive modernization of .NET/Java systems, improve CI/CD, testing, observability, and reliability. Mentor engineers, collaborate across teams, and champion responsible AI to accelerate delivery while maintaining security and quality.

Lead platform and national accounts distribution strategy to drive asset growth and deepen strategic partnerships across dealer platforms, banks, family offices and intermediaries. Manage recommended list and product placement initiatives, lead due diligence (RFI/RFP/DDQ), deliver practice management and thought leadership, support business development, and represent the firm at industry events. Own select client relationships and collaborate cross-functionally to execute platform growth and commercialization priorities.

Lead frontline compliance supervision for Investment Counsellors, conducting complex trade, suitability, and KYC reviews; manage escalations, investigations, remediation, training, onsite reviews, and cross‑functional collaboration to ensure regulatory compliance.

Provide advanced administrative and organizational support to VP-level staff and the General Account Investment team. Manage complex calendars, schedule meetings, arrange domestic and foreign travel, prepare agendas and draft presentations, maintain databases and confidential records, complete expense reports, coordinate events, serve as office manager, and support department projects and other Executive Assistants as needed.

Lead an omni-channel communications platform team to gather stakeholder requirements, prioritize a technical product backlog, define user stories, run agile ceremonies, track KPIs, monitor system performance, and drive roadmap and platform strategy to improve customer communication experiences.

The Senior Cloud Architect will enhance application landscapes towards cloud-native, AI-enabled platforms, collaborating with teams to modernize systems and design scalable solutions.

Support GWAM North America risk governance by collecting and analyzing risk data, producing management and regulatory reporting, tracking mitigation and corrective actions, overseeing operational risk events, coordinating with risk teams, and using AI and Office tools to enhance risk metrics and processes.

Serve as Chief of Staff and strategic partner to the AVP of Affinity Operations, driving strategy execution, performance management, governance, executive enablement, cross-functional coordination, and change communications. Lead business operating system activities including strategic planning, scorecards/dashboards, KPIs, governance routines, and stakeholder alignment to deliver measurable business outcomes.

Support GWAM business continuity management and operational resilience by developing and executing BCM strategies, identifying and assessing critical operations, creating remediation and exit plans, running simulations and tests, and tracking KPIs. Collaborate with cross-functional stakeholders, third-party owners, and enabling programs to maintain readiness and regulatory compliance.

Execute risk-based compliance testing, evaluate design and operating effectiveness of controls, document testing and evidence in a GRC platform, analyze results to identify deficiencies, draft testing reports, and work with Audit, Risk, and Business Unit Compliance to support remediation.

Lead a team providing administration support for Group Benefits clients, ensuring quality service and continuous improvement in a fast-paced environment.