Teams at Luminai

Embed with healthcare customers to understand workflows, design and deploy AI-powered solutions, build production systems and integrations, and own deployments from scoping through iteration. Translate ambiguous business requirements into reliable technical architectures, collaborate with Product and Engineering, monitor systems, and identify deployment patterns that inform scalable product and platform improvements.

Owns support and maintenance for customer production workflows after active development. Responsibilities include triaging and resolving technical escalations, making small code fixes and improvements, developing deep knowledge of complex customer environments, identifying recurring issues with engineering and product teams, and communicating issue status and resolutions to customers.

Own the Intelligence and Applied AI product surface, defining 0-to-1 platform capabilities and leading products from discovery through launch and scaling. Develop roadmaps, product specifications, metrics, and processes; partner with engineering, design, sales, and customer success; manage ambiguity; and ensure AI automation products deliver measurable customer value.