Teams at Lindt & Sprüngli

Lead replenishment strategy for key retail accounts to improve availability, inventory flow, and service. Align forecasts and supply with customers and internal teams, analyze POS and inventory data, monitor KPIs, run reviews, and drive continuous improvement using ERP, reporting tools, and replenishment platforms.

Lead Lindt Canada's omnichannel CRM and loyalty strategy across retail and eCommerce. Build segmentation, lifecycle programs, email campaigns, reporting and dashboards. Optimize customer journeys, testing, coupon management and loyalty initiatives while collaborating with cross-functional teams and external agencies to drive acquisition, engagement, retention and revenue.

Lead customer-level P&L analysis, pricing and trade investment decisions to drive profitable growth. Build business cases, scenario models, and commercial insights; partner with sales, marketing, supply chain and insights to execute revenue growth management and present recommendations to senior management.