Jobs at Lindt & Sprüngli

Manages customer deductions end to end, including resolution, coding, tracking, payment application, compliance, and deadline management. Produces weekly analyses and action plans, maintains customer and cross-functional relationships, supports Sales and Finance teams, escalates issues, and recommends process improvements. Participates in continuous improvement projects while handling transactional, analytical, and strategic responsibilities.

Lead delivery and support of SAP PP and QM across North America: manage projects, enhancements, upgrades, testing, integrations (MES, EWM), end-user support, vendor management, and roadmap/strategy while ensuring processes, configurations, and documentation meet business and technical requirements.

Lead design and implementation of SAP BTP-based solutions, integrations, and extensions for S/4HANA and non-SAP systems. Build cloud-native apps with CAP, Fiori/UI5, and Cloud Foundry, design APIs and event-driven integrations, enforce security and governance, collaborate with stakeholders and vendors, and drive DevOps/CI-CD, testing, and automation practices.

Manage and grow Lindt, Ghirardelli, and Russell Stover sales across a designated territory. Responsibilities include building customer relationships, executing sales and marketing plans, managing retail programs, analyzing store-level and category data, maintaining customer records, addressing service issues and invoice claims, negotiating retail support, and coordinating with merchandisers to optimize product placement, pricing, displays, and distribution.

Manages sales growth and customer relationships across the Kitchener-Waterloo territory for Lindt, Ghirardelli, and Russell Stover products. Responsibilities include executing sales and marketing plans, negotiating retail programs, analyzing store-level and category data, managing pricing and merchandising, resolving customer issues, maintaining account information, and coordinating with merchandisers to achieve sales objectives.

Represent Lindt & Sprungli to retail accounts in Quebec City, driving sales and executing marketing plans. Build customer relationships, manage merchandising, pricing, POS data analysis, claims, and account negotiations to grow sales and ensure plan-o-gram and promotional compliance.