Teams at Lighthouse

Leads a data engineering team responsible for large-scale streaming and batch ingestion pipelines, data transformations, and semantic data domains. Oversees architecture, implementation, reliability, observability, performance, and data quality improvements while mentoring engineers and driving delivery. Collaborates with product, engineering, support, and business teams, and promotes AI-assisted development and modern data architecture.

The Senior Support Operations Manager will support Lighthouse’s customer operations function for its hospitality AI platform. The posted description provides limited role-specific details, but indicates responsibility for customer operations within a rapidly scaling, customer-centric technology company. The role is full-time, hybrid, and based in Denver or Dallas.

Design and build trusted commercial and financial data models, own end-to-end delivery from requirements to documentation, collaborate with commercial and finance stakeholders, apply strong SQL/dbt skills and basic Python, and use AI responsibly to accelerate analytics and foundational systems for advanced analytics.