Teams at Knix

Create inclusive, personalized in-store customer experiences; recommend products and fittings; meet sales goals and KPIs; maintain product knowledge, visual standards, store organization, and customer-ready operations; handle customer objections and escalate issues when needed. The role requires teamwork, initiative, flexibility, physical mobility, package handling, and availability for evening, weekend, and holiday shifts.

Supports retail employees and leaders across Western Canada throughout the employee lifecycle. Responsibilities include coaching leaders, managing employee relations, supporting investigations, onboarding, performance and engagement programs, workforce planning, compliance, retention, talent movement, and organizational change. The role partners with Retail Operations, Talent Acquisition, and the broader People Team while using workforce data and employee feedback to improve people programs and the retail employee experience.

Coordinate end-to-end e-commerce photo shoots and support larger campaign productions. Manage shoot logistics, samples, call sheets, talent schedules, vendors, equipment, catering, on-set activities, digital assets, project statuses, expenses, and invoices. Partner with creative, merchandising, inventory, agencies, studios, and crews to keep productions on schedule and within budget while maintaining inclusive, high-quality environments.