Teams at KEV Group

The Sales Development Associate generates and qualifies inbound and outbound leads, researches prospects, identifies decision-makers, conducts daily prospecting calls, and schedules meetings for Account Executives. The role manages prospect data in Salesforce, supports lead-generation campaigns with Sales and Marketing, communicates KEV’s value proposition, follows up with prospects, and provides competitive and messaging feedback. Success is measured by qualified-lead quotas and appointment generation.

Manage the full sales cycle for the Lunchbox program, including outbound prospecting, pipeline development, sales forecasting, product demonstrations, consultative selling, and closing revenue opportunities across K-12 schools. Collaborate with internal teams to understand customer and technical needs, support scalable implementation, maintain CRM accuracy, and report weekly on sales activities and opportunities.

Lead reliability strategy across KEV’s production platforms by defining SLOs, SLIs, and error budgets; owning incident management and blameless postmortems; designing observability, monitoring, logging, and tracing systems; automating operational work; and leading capacity and performance engineering. The role also involves evaluating AI-assisted reliability tools, mentoring engineers, partnering with DevOps and product engineering teams, and communicating reliability trade-offs to stakeholders.