Jobs at Jonas Software

Design, develop, and maintain scalable full-stack SaaS applications across web, API, cloud, and mobile platforms. Build Angular and React front ends, C#/.NET backend services, REST APIs, and SQL Server solutions. Contribute to architecture decisions, code reviews, mentoring, integrations, cloud-native Azure development, CI/CD pipelines, and production troubleshooting. Collaborate with Product, QA, Support, and DevOps teams while using AI-assisted development tools to improve delivery and quality.

Administer full-cycle semi-monthly payrolls for the United States and Canada, including payroll data maintenance, remittances, tax filings, employee records, reconciliations, and year-end reporting. Ensure compliance with applicable legislation, respond to government and auditor requests, prepare payroll reports, and collaborate with internal departments. The role requires strong organization, confidentiality, communication, problem-solving, and advanced Excel skills.

Leads Client Success Managers through coaching, performance management, proactive engagement, retention, and reporting. Oversees client attrition, accounts receivable follow-up, credit requests, module removals, dormancy, and offboarding processes. Partners with Sales on renewals, handles escalated client conversations, and ensures accurate operational execution and team coverage.

Legal Counsel will support mergers and acquisitions, draft and negotiate software and corporate agreements, manage contractual disputes, advise on data privacy and security matters, oversee outside counsel, and support corporate development. The role requires independent judgment, strong communication, organization, risk assessment, and the ability to manage complex transactions in a fast-paced software technology environment.

Designs and maintains automated testing frameworks for web, API, integration, regression, and end-to-end testing. Builds CI/CD test suites, improves automation coverage, supports defect analysis and release validation, and contributes to quality metrics and governance. The role also explores AI-assisted testing, predictive defect analysis, self-healing scripts, and intelligent test generation. Collaboration spans software engineering, product, DevOps, and globally distributed quality teams, with mentoring responsibilities for junior engineers.

Lead client software implementations from kickoff through go-live, managing project plans, milestones, risks, requirements, communications, customizations, and training. Document civil construction workflows and help clients align processes with software. Coordinate internal and client stakeholders, resolve issues, maintain implementation materials, and deliver successful outcomes. The role requires strong knowledge of civil construction operations, project controls, equipment management, production tracking, scheduling, and job costing, along with client-facing communication and willingness to travel.

Supports SaaS construction management clients by troubleshooting application issues, training users, delivering empathetic customer service, maintaining knowledge resources, and improving processes. The role requires strong communication, problem-solving, technical aptitude, organization, and the ability to manage multiple priorities. Candidates should have 3–5+ years of customer support experience, preferably in software, along with basic accounting knowledge and familiarity with ERP or business applications.

Administer and optimize Microsoft Dynamics 365 Finance & Operations, including configuration, security, workflows, reporting, integrations, access controls, and issue resolution. Support audits, acquisitions, system enhancements, finance process improvements, user training, documentation, and ongoing platform releases while collaborating with finance, IT, implementation partners, and business stakeholders.

Manage strategic post-sale client relationships across the customer lifecycle, driving product adoption, value realization, renewals, retention, and expansion. Develop client success plans, monitor health and usage indicators, lead value discussions and account reviews, and proactively address risks. Collaborate with Sales, Product, Support, Marketing, and Professional Services to resolve issues and improve customer outcomes. The role also requires staying current on product capabilities and industry trends.

Provides end-to-end customer support, troubleshooting, product training, and adoption guidance for billing and account management software. Monitors engagement to identify risks and expansion opportunities, documents customer insights, advocates for customer needs, and collaborates with product and sales teams. Requires at least two years of customer-facing experience, strong technical problem-solving abilities, clear communication, and ownership of customer outcomes.

Manage mergers and acquisitions transactions, including acquisitions, divestitures, valuations, due diligence, investment memorandums, transaction documentation, and post-close integration. Engage with target executives, shareholders, and advisors; evaluate vertical-market software businesses; build financial models; coordinate cross-functional diligence; track post-closing performance; and support the development of junior team members.

Supports end-to-end mergers and acquisitions, including prospect evaluation, target engagement, information analysis, valuation modeling, financial and operational due diligence, cross-functional project management, and investment memorandum preparation. Presents investment theses and post-closing plans to senior executives while maintaining confidentiality and managing multiple deadlines.

Oversee full-cycle payroll for more than 3,000 U.S. and Canadian employees, ensuring accurate processing and compliance with payroll laws. Lead payroll accounting, audits, reporting, year-end activities, acquisition integrations, internal controls, and process improvements. Manage and develop a team of five payroll professionals, partner with HR and Finance, and optimize payroll systems, workflows, and reporting.

Sources, qualifies, nurtures, and manages a pipeline of software acquisition opportunities for the M&A team. Responsibilities include researching target companies, conducting outreach to founders and executives, tracking deal flow in Salesforce, evaluating acquisition fit, collecting business and financial information, coordinating NDAs, and presenting qualified opportunities to senior leadership. The role also develops industry knowledge, builds executive relationships, and improves sourcing processes using technology and AI tools.

Oversee accounting, financial reporting, controls, audits, forecasting, and strategic finance for a portfolio of software companies. Own close processes, financial statements, IFRS 15 assessments, balance sheet integrity, and audit coordination. Partner with business leaders on pricing, profitability, working capital, and investments. Manage and develop a small finance team, improve processes through automation and AI, and support acquisitions, financial integrations, and ERP implementations.

Supports financial reporting, month-end and year-end close, reconciliations, IFRS 15 accounting, audits, forecasting, KPI analysis, profitability analysis, and working capital management across multiple software business units. The role improves finance processes using automation and AI, supports acquisitions and finance-system integrations, mentors junior colleagues, and partners with business leaders. It offers progression toward finance management.

Owns the design, development, and production deployment of AI-enabled software across diverse legacy and cloud environments. Responsibilities include building APIs, integrations, data pipelines, retrieval systems, user interfaces, and modernization upgrades; integrating LLM capabilities with SaaS, ERP, CRM, and on-premise systems; optimizing reliability, accuracy, latency, and cost; and creating reusable AI patterns, playbooks, and training for business units.

Support and enhance the global Workday system by gathering requirements, configuring and testing solutions, troubleshooting issues, resolving tickets, conducting audits and data uploads, developing reports and dashboards, improving processes, and creating training documentation. The role serves as a Workday subject matter expert and partners with stakeholders to maintain system functionality and data integrity.

Own the partner-facing product backlog for an AI-first payment gateway migration. Translate commercial and technical partner needs into requirements, user stories, API specifications, acceptance criteria, and delivery plans. Collaborate closely with Engineering, Product, Risk, Commercial, and Partner Success to prioritize, validate, launch, and iterate payment features. Lead pilots, UAT, migration cutovers, stakeholder communication, and partner discovery. Apply AI tools throughout requirements, prototyping, testing, documentation, and software delivery.

Provides Tier 1 technical support to customers through phone, email, and chat. Troubleshoots configuration, access, and application issues; documents and categorizes tickets; guides users through resolutions; escalates complex cases to Tier 2; monitors and follows up on open cases; maintains SLA commitments; and stays current on product updates and support procedures.