Teams at Johnson & Johnson

Lead design and deployment of customer-facing supply chain solutions across business units. Diagnose opportunities using data, Lean assessments, and site visits; run pilots and rollouts; manage EDI and partner integrations; set system parameters and master data; use analytics to guide inventory and distribution decisions; coach and develop a cross-functional team and measure operational outcomes.

Develop and issue French-language medical and technical product labeling and packaging content for J&J Innovative Medicine Canada. Manage supplier agreements and budgets, collaborate with internal stakeholders to deliver accurate translated documents, operationalize and improve departmental processes, and ensure compliance with Health Canada regulations using databases, Excel, and AI-based translation tools while managing multiple projects under tight timelines.

Support Sales Order Management governance by translating customer service and order management needs into requirements, analytics, process maps, enhancements, and automation use cases. Partner cross-functionally to analyze data, identify defects and improvement opportunities, support testing and post-go-live stabilization, and ensure compliance and data quality across integrated platforms.