Jobs at Jobber

Manage a book of existing customers to identify upsell and expansion opportunities. Proactively engage customers with consultative selling to drive subscription upgrades and add online payments, track activity in Salesforce, hit revenue targets, and collaborate cross-functionally to share product feedback.

Manage an existing customer funnel to identify expansion opportunities, drive subscription upgrades and online payments adoption, hit and exceed targets, proactively consult with customers, track activity in Salesforce, and collaborate cross-functionally to relay feedback and support growth.

Lead consultative inbound and outbound retention conversations to understand cancellation drivers, recommend product solutions, run value sessions, and protect recurring revenue. Partner cross-functionally to surface churn trends and improve onboarding, product, and customer experience.

Drive retention by engaging at-risk customers via inbound and outbound calls and scheduled value sessions. Diagnose churn drivers, recommend product and workflow solutions, and collaborate cross-functionally to protect recurring revenue and improve long-term customer success. Measured on save rate and retention outcomes.

As a Senior Software Engineer, you will lead team initiatives, enhance mobile app performance, mentor junior members, and ensure quality in software delivery.

The Intermediate Software Engineer will collaborate with a Scrum team to develop features, write scalable code, participate in code reviews, and utilize AI tools while focusing on customer needs.

Lead commercial pricing strategy and deal desk for all revenue motions. Design discount architecture, promotional and payments incentives, tooling, KPIs, and test-and-learn frameworks. Drive cross-functional alignment with Sales, Finance, RevOps, and Product to protect and expand net revenue while enabling scalable commercial execution.

Own long-term partnerships for ~300 high-value small-business customers to drive retention, grow payment processing (GPV), upsell plans/add-ons, conduct business reviews, provide strategic guidance, and collaborate cross-functionally to improve product value and customer outcomes.

The Senior Manager, Product Marketing will lead a team focused on accelerating Jobber's Fintech business through strategy development, coaching, and driving revenue growth.

The Director of FinTech & Risk Analytics will lead analytics for Jobber's financial services, focusing on risk management and AI-powered strategies, while managing a team of analysts.

The Account Executive will build relationships with small businesses, drive sales through outreach, conduct product demos, and close deals while collaborating with Sales Development Representatives.

Lead integration and marketplace initiatives by designing and implementing API solutions (REST and GraphQL), collaborating with partners and cross-functional teams, mentoring engineers, participating in code reviews and testing, and driving product roadmap and process improvements to deliver scalable, maintainable software.

The Senior Manager, Enablement will design and execute programs for onboarding and continuous learning, coaching teams, and ensuring effective knowledge management within Customer Success operations.

The Senior Manager - Fintech New Bets will lead strategic projects, scope new fintech products, build partnerships, analyze performance, and support product expansion for Jobber's fintech offerings.

As a Mobile Principal Software Engineer, you'll lead in developing a high-quality mobile app, mentor teams, and strategize mobile platform growth while ensuring customer satisfaction and technical excellence.

The Partner Manager will enhance partner relationships, drive engagement, plan for growth, manage renewals, and collaborate with internal teams to ensure successful transitions and metrics improvements for high-value partners.

The Data Scientist will validate and monitor ML models, design evaluation frameworks, and collaborate on architecture with senior scientists to ensure model reliability and performance.

The Account Executive will manage the full sales process, build relationships with small businesses, and demonstrate Jobber's value to drive sales.

The Senior Partner Program Manager will manage the strategy, operations, and growth of Jobber's ISV Marketplace program, focusing on recruitment, onboarding, and maintaining partner relations to build a successful partner ecosystem.

Lead strategy and execution for Jobber Central and the franchise program, defining vision, roadmap, and metrics for multi-location and franchisor/franchisee use. Partner with Business Development, Sales, Success, and Product Marketing to drive RFPs, partner conversations, and commercial outcomes. Synthesize customer insights, prioritize cross-team investments, and manage stakeholder alignment to increase adoption, revenue, and reduce churn.