Teams at Jane App

Own the payments risk function for Jane's embedded payments platform. Responsibilities include merchant risk policy, underwriting, transaction monitoring, loss and risk reporting, dispute strategy, escalation and offboarding decisions, card network and Stripe compliance, and systems/tooling strategy. The role requires building scalable, AI-forward risk operations while balancing fraud prevention, compliance, financial losses, and customer experience.

Partner with Market Owners and leadership on strategic priorities, performance tracking, forecasting, growth opportunities, and data-driven decisions. Own analyses from problem definition through executive storytelling and implementation. Build planning rhythms, goals, metrics, analytical frameworks, and self-service tools while collaborating across Marketing, Support, and other teams. The role requires strong quantitative reasoning, structured problem-solving, operational excellence, independence, and comfort with ambiguity in a high-growth SaaS environment.

Lead the technical vision and scaling of Jane’s AWS infrastructure. Design highly available, multi-region systems, operate databases at scale, improve platform reliability, reduce alert noise, strengthen security and compliance, and guide other engineering teams on cloud architecture. Drive ambiguous, cross-team infrastructure initiatives, build consensus, participate in on-call rotations, and help the team use AI tools responsibly.