Jobs at Jane App

Provide high-quality, real-time customer support, lead demos and onboarding, troubleshoot billing and insurance issues, and tailor communication across phone, chat, and video while learning deeply about the product and improving processes.

The Director of Product Management will lead product strategy across infrastructure, software enablement, and customer-facing platforms, enhancing both technical and user experience while managing a team of product managers.

Lead the Jane Developer Platform team, enhancing extensibility and integrations while fostering AI adoption and strong product focus.

Lead and expand the company's BI and analytics capabilities: set data strategy with senior leadership, manage analytics pipeline and BI stack, implement data governance, mentor and grow BI and data engineering teams, partner cross-functionally to drive data-informed decisions, and manage vendors and processes for scalability.

Own the marketing website strategy and roadmap, align content/design/engineering, run CRO/A-B testing and experimentation, drive SEO/answer-engine presence, analyze analytics and web tagging to improve discovery and conversion, and partner with product marketing and platform teams to deliver a coherent, high-performing web experience.

Plan and execute a portfolio of ~30 industry conferences and tradeshows annually, managing booth logistics, staffing, assets, vendor coordination, budgets, lead capture, performance tracking, and post-event reconciliation while driving continuous improvement and cross-functional alignment.

Lead product strategy and roadmap for Payments, collaborate cross-functionally with engineering and design, improve Stripe integration and payments architecture, partner with senior leadership to prioritize tradeoffs, and drive measurable impact for clinics and patients across Jane.

The Technology Enablement Portfolio Lead will manage SaaS portfolios, advise on vendor relations, build automations, and ensure effective tool usage across the organization.

As a Senior Data Analyst, you will support Finance and Payments teams by building SQL/dbt models, creating Looker dashboards, and providing actionable financial insights.

This role involves delivering a unified messaging experience, enhancing technical standards, and connecting engineering decisions to customer impacts while collaborating with the team and guiding architectural reasoning.

Lead Booking engineering (five teams) to deliver high-scale scheduling, booking, communications, telehealth, and marketplace systems. Hire and grow engineering leaders, shape technical and AI strategy (agentic workflows, evals), drive high-velocity delivery with quality, partner with Product and Design, and scale the org through new product lines and rising customer demand.

Lead Jane's business systems strategy: consolidate tool inventory, lead procurement, set configuration standards, design integrations and pipelines, partner with execs and Analytics to ensure reliable data flows and scalable, AI-enabled system solutions.

The Development Manager will lead engineering teams to create AI-powered communication experiences, fostering a collaborative environment and ensuring quality product delivery.

Build platform tools and shared infrastructure that accelerate developer productivity across the org, drive safe agent-authored code into production, embed with product teams to remove development friction, and measure impact. Own platform design, adoption, and communication to help ~300 developers ship faster.

Lead the Insurance Setup engineering team, drive delivery of configuration and insurance features, balance new product discovery with technical health, coach and grow engineers, partner closely with Product and Design, influence cross-team initiatives, and responsibly explore AI adoption.

The Staff Mobile Engineer will lead the architecture and development of a new AI-focused mobile product, ensuring performance, offline capabilities, and mentoring the team. Responsibilities include optimizing AI/audio pipelines and delivering iterative improvements across the application.

Lead the Sign Up and Demo team to enhance user experience, improve acquisition and retention, mentor developers, and leverage AI tools for continuous improvement.

Lead development of customer-facing payments features, turning core payments infrastructure into reliable, scalable capabilities (surcharging, pricing, automation). Drive architecture and implementation decisions, collaborate closely with product, communicate frequently in a distributed team, and adopt AI tools to improve the software development lifecycle and team practices.