Search the 4 jobs at iTMethods Inc.

The Atlassian Consultant will engage with clients to optimize their Atlassian systems, particularly Jira and Confluence. Responsibilities include coaching on Agile practices, designing workflows, and managing project delivery timelines. The role also involves collaborating with stakeholders and providing expert direction to the sales team during the pre-sales phase.

Reporting to Platform Support Team Lead, the Operations Support Specialist troubleshoots software and infrastructure issues, configures customer environments, manages monitoring solutions, contributes to continuous improvement of services, and evaluates new software tools. Responsibilities focus on ensuring uptime, automating operations, and improving efficiency in a DevOps environment.

The Solutions Consultant role involves collaborating with clients to understand their needs in DevOps and cloud adoption, architecting scalable solutions, providing technical leadership during implementation, mentoring team members, and collaborating with internal teams to ensure project success. This position also includes conducting training sessions, participating in proposal responses, and contributing to product and service improvement.

The Director of Professional Services will oversee the development and scaling of services centered around DevOps and AI/ML solutions. Responsibilities include building high-performing teams, optimizing service offerings, developing best practices, and driving innovation to achieve exceptional customer outcomes and business growth.