Jobs at IT Solutions Consulting

Provide advanced managed-services support for multiple clients: triage and resolve service desk tickets, manage network/datacenter/security/voice technologies, use monitoring/RMM tools, escalate and coordinate with vendors and internal teams, produce service reports, participate in on-call rotation and occasional onsite client visits.

Provide Tiered managed-services support for multiple clients: triage and resolve service tickets, troubleshoot networks, datacenter, security and voice technologies, use monitoring/RMM tools, escalate to vendors/advanced teams, produce service reports, participate in on-call rotation and travel onsite to client offices as needed.

Provide service-desk and managed-services support for multiple clients: triage and resolve tickets, troubleshoot network, datacenter, security and voice technologies, use monitoring and ticketing tools, escalate to vendors/advanced teams, produce reports, participate in on-call rotation, and travel onsite to client offices while supporting hybrid onsite work in Markham.

The Strategic Advisor provides strategic guidance to clients on IT investments, ensuring technology alignment with business goals, and managing client-supplier relationships.

The Strategic Advisor advises clients on IT strategy, aligns technology with business goals, manages client relationships, and oversees IT operations and budgeting.