Teams at iQmetrix Software Development Corp

Own client onboarding and adoption from kickoff through go-live. Lead readiness checkpoints, setup validation, training, stakeholder communication, risk identification, and post-launch handoffs. Monitor adoption signals, maintain Salesforce records, and collaborate with Implementation, Product, Support, and Account Management. Improve launch consistency by developing playbooks, checklists, training materials, and process improvements.

Own a strategically important national wireless carrier account and its dealer network. Build executive relationships, manage renewals and commercial negotiations, drive revenue growth and platform adoption, and identify expansion opportunities. Coordinate product, delivery, support, and professional services teams to address customer needs, lead modernization initiatives, resolve escalations, and execute account reviews and strategic plans.

Own enterprise client and prospect relationships, lead consultative product demos, support deal closing, and develop go-to-market strategy for specialty retail. Serve as an HR and hourly-workforce subject matter expert, translating compliance, integration, and operational needs for sales, marketing, and product teams. Gather market feedback, shape product priorities, and convert workforce pain points into business cases and product requirements.