Teams at IKO North America

The ERP Business Systems Analyst serves as a liaison between business stakeholders and technical teams, delivering and supporting e-Emphasys ERP solutions. Responsibilities include requirements gathering, process analysis, functional configuration, testing, data migration, integrations, reporting, production support, training, and go-live activities across Finance and Supply Chain modules. The role requires extensive e-Emphasys implementation experience, Business Central expertise, manufacturing or distribution knowledge, stakeholder management skills, and occasional travel to the United States.

Advises leaders and HR teams on labour and employee relations in a unionized environment. Responsibilities include collective agreement administration, grievance and arbitration support, workplace investigations, progressive discipline, attendance management, conflict resolution, compliance, risk mitigation, union partnership, collective bargaining preparation, training, and development of labour relations practices.

Supports HR transformation initiatives by developing and executing organizational change, employee communication, and learning strategies. Conducts impact assessments, stakeholder analyses, readiness planning, and adoption measurement. Creates communication materials, training resources, job aids, and process documentation while facilitating stakeholder workshops and engagement. Partners with HR leaders, project teams, and business stakeholders to integrate change activities into project plans and ensure successful adoption of new systems, processes, policies, and ways of working.