Teams at IKO North America

Leads Salesforce development by designing, developing, integrating, testing, deploying, and supporting scalable solutions across multiple Salesforce products. Translates business requirements into technical solutions, provides technical leadership and mentorship, manages integrations and automation, troubleshoots complex issues, maintains documentation, and ensures adherence to development, security, governance, and DevOps best practices.

Manage talent acquisition for experienced hires across the United States and Canada. Responsibilities include candidate shortlisting, job advertising, interviews, assessment centres, psychometric testing, targeted recruiting, stakeholder advising, recruitment compliance, ATS usage, and optimizing time-to-fill metrics. Coordinate overseas hires and internal transfers while ensuring strong candidate experience, regulatory compliance, and alignment with global talent acquisition strategies. The role requires approximately 15% annual travel.

Provides comprehensive HR support to employees, leaders, and business units. Responsibilities include employee relations, benefits administration, recruitment, onboarding, policy implementation, union negotiations, leave management, investigations, performance coaching, HR projects, engagement initiatives, and maintaining confidential HR records. Partners with leadership to align HR strategies with organizational goals and improve employee experience.