IBM

Calgary, Alberta, CAN
Total Offices: 4
533,854 Total Employees

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IBM Company Culture & Values

Updated on October 14, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at IBM?

Strengths in collaboration, continuous learning, and innovation are accompanied by challenges stemming from bureaucracy, transparency gaps, and perceived inconsistencies between stated values and daily practice. Together, these dynamics suggest a generally positive culture that benefits from strong values and development focus, while requiring leadership consistency and process simplification to deliver a more uniform experience.
Positive Themes About IBM
  • Collaborative & Supportive Culture: Colleagues are often described as supportive and collaborative, with leaders encouraged to be helpers and teams willing to share knowledge. Hard work is recognized and rewarded, with open communication and a shared focus on client success.
  • Learning & Knowledge Sharing: Education is ingrained in the company’s DNA, with significant investment in development, in-house training, certifications, and initiatives like Think40 and digital badges. Continuous learning and cross-team collaboration are encouraged to build skills and mobility.
  • Innovation & Creativity: The “THINK” ethos promotes radical thinking, informed risk-taking, and creative problem-solving to develop or improve technologies. A mission to be a catalyst for change reinforces innovation that matters for clients and the world.
Considerations About IBM
  • Bureaucracy & Red Tape: Bureaucratic decision-making, process heaviness, and inconsistent HR practices slow execution and hinder agility. Onboarding friction and limited formal support for self-correction within groups can reduce operational effectiveness.
  • Opacity & Integrity Concerns: Leadership transparency gaps and uneven communication create uncertainty and can erode trust. Perceived disconnects between executive beliefs about well-being support and employee experience further strain confidence.
  • Inauthentic or Inconsistent Values: Stated cultural values around support and inclusion can feel misaligned with daily practices in some areas. Changes to DEI structures and mixed experiences with recognition and support during onboarding contribute to perceptions of inconsistency.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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