Jobs at Hudson's Bay Company

Supports cybersecurity governance through risk assessments, vulnerability remediation, control validation, risk reporting, and policy exception management. Provides backup administration for AML and GRC platforms, including IBM OpenPages, and supports incident reporting, root cause analysis, DLP policy implementation, and regulatory readiness. Collaborates with technology, risk, audit, compliance, vendor management, and business teams to assess risks, improve workflows, track remediation, and communicate technical risks in business terms.

Leads Canadian Tire promotional strategy, planning, pricing and program performance across weekly promotions and major events. Owns promotional calendars, product and price selection, ROI, margin trade-offs, governance and AI-enabled optimization. Partners cross-functionally to advance customer value, loyalty, digital activation and price-value initiatives. Builds automation roadmaps, improves operating rhythms and develops a high-performing Promotions organization through coaching, accountability and continuous improvement.

Develop and improve machine learning and generative AI models for customer shopping missions, occasion generation, and transaction classification. Research modeling approaches, engineer prompts, evaluate model quality, design experiments, analyze customer behavior, and monitor performance. Translate retail problems into modeling objectives, collaborate with ML engineers to productionize solutions, and communicate technical decisions and limitations to business partners.

Lead information security governance, risk, and compliance initiatives; assess technology, process, vendor, and project risks; track vulnerability and configuration remediation; validate IT controls; maintain risk documentation; support policy exceptions; and provide metrics and reporting. The role partners with technology, audit, enterprise risk, vendor management, and business stakeholders to develop mitigation plans, improve risk processes, and mature vulnerability management.

Leads the transition, operation, and enhancement of a production ML and GenAI platform. Responsibilities include model development, feature engineering, inference, prompt architecture, evaluation, monitoring, drift management, guardrails, production controls, MLOps, LLMOps, and large-scale data processing. The role develops Python and PySpark solutions, improves platform reliability and cost efficiency, supports personalization use cases, and drives architectural refactoring while collaborating with technical and business stakeholders.

Drives organization-wide adoption of AI governance by partnering with practitioners, product teams, and business stakeholders. The role supports AI risk assessments and approval processes, leads training and enablement programs, develops governance tools and guidance, monitors adoption and maturity, and improves governance workflows. Success involves building responsible AI capabilities, increasing process adoption, and balancing governance requirements with innovation.

Leads enterprise disaster recovery exercises, develops and validates recovery plans and runbooks, and coordinates cross-functional testing against RTOs and RPOs. The role identifies recovery gaps, implements automation, maintains dashboards and performance metrics, tracks remediation, and delivers executive-ready reporting. It requires strong disaster recovery, business continuity, technology recovery planning, stakeholder leadership, project management, data analysis, and reporting expertise, along with ITIL and business continuity certifications.

Develop scalable business intelligence solutions across marketing, loyalty, merchandising, and promotional initiatives. Responsibilities include integrating enterprise data, building automated pipelines and analytical datasets, creating dimensional and semantic models, developing Power BI dashboards and DAX calculations, analyzing business performance, ensuring data quality, and communicating insights to stakeholders.

Analyze customer and financial data to identify trends, opportunities, and actionable insights. Deliver performance analytics for strategic initiatives and loyalty programs, create reports and visualizations, apply statistical techniques, and partner with data teams to improve reporting infrastructure. Support cross-functional decision-making through analytics expertise and clear storytelling, with a focus on customer retention, engagement, and loyalty performance.

Leads enterprise pricing, promotions, price-value transformation, print, distribution, and gift card strategies across retail businesses. Owns the True North Price/Value program, balances customer value with sales, margin, inventory, and costs, and partners with merchandising, analytics, marketing, finance, technology, and retail operations. Builds teams, establishes governance, drives enterprise change, advises senior leaders, and delivers scalable pricing and promotional capabilities.

Provides second-level support for store applications, troubleshooting incidents, monitoring performance, and maintaining support documentation. Coordinates vendors against SLAs, manages incident and problem resolution, performs root cause analysis, and reports operational metrics. The role collaborates with technical teams, Product Owners, and business stakeholders, supports continuous improvement, and may participate in after-hours on-call coverage.

Lead Hadoop-to-Azure modernization, including migration planning, scalable data pipelines, AI-enabled engineering frameworks, workload optimization, validation, governance, and cost management. Manage data engineers and technical leads, establish quality and observability standards, coordinate cross-functional delivery, and communicate roadmaps, risks, and outcomes to technical and executive stakeholders.

Develop predictive and prescriptive models supporting forecasting, replenishment, pricing, and promotion decisions. Apply statistical and machine learning techniques to identify sales drivers, quantify causal impacts, conduct scenario analysis, and deliver actionable insights. Partner with cross-functional teams to integrate explainable models into business processes, manage analytics projects, support production implementations, and coach team members in advanced analytics.

Supports the organization’s third-party and operational risk programs by coordinating risk assessments, evaluating control environments, monitoring remediation, preparing dashboards and governance reporting, and providing oversight throughout third-party lifecycles. The role collaborates with procurement, legal, cybersecurity, compliance, technology, and enterprise risk teams; supports regulatory reviews and audits; and assesses operational resilience, concentration risk, fourth-party dependencies, and supply-chain risks.

Supports order management systems and supply chain processes by monitoring system health, analyzing exceptions, processing purchase and store orders, investigating allocation issues, maintaining queries and reports, supporting testing, and resolving process or system interruptions. The role collaborates with merchandising, supply chain, and corporate stakeholders while documenting processes and driving continuous improvement.

Leads PCI DSS governance and compliance activities, including annual assessments, control analysis, evidence collection, gap remediation, stakeholder education, and compliance sustainment. Partners with IT, business teams, project managers, and external assessors to implement security controls and close compliance gaps. Provides PCI subject matter expertise on complex projects, improves governance processes and metrics, and mentors junior staff.

Supports the Post-Purchase Program through process development, service-provider performance monitoring, financial modeling, feasibility analysis, vendor billing, and reporting. The role collaborates with quality, brand, merchandising, product development, offshore teams, and vendors to expand product repair and spare-part support, improve customer experience, manage online review responses, and monitor program performance and costs.

Designs and governs secure, scalable end-to-end architectures across retail supply chain, stores, merchandising, and digital platforms. Responsibilities include cloud architecture, API and event-driven integration, data and AI/ML enablement, architecture documentation, governance, security, resiliency, and delivery roadmaps. The role partners with product, engineering, data, security, operations, and business leaders while mentoring technical teams and guiding architecture decisions.

Supports post-purchase order operations by managing operational inboxes, triaging order and vendor issues, investigating exceptions, coordinating resolutions, monitoring dropship performance, and identifying recurring problems for reporting, automation, and process improvement. The role collaborates with vendors, stores, transportation teams, contact centers, and internal stakeholders to improve customer and vendor experiences.

The Senior Procurement Analyst supports procurement and merchandising teams by identifying and executing savings opportunities across business categories. Responsibilities include purchase and supply-market analysis, sourcing strategy, RFI/RFP development, bid analysis, vendor negotiations, line and vendor reviews, and developing procurement tools and best practices. The role provides recommendations to senior stakeholders, improves team productivity, and contributes to cost-saving initiatives.