Jobs at HighlightTA

The General Accountant will manage the end-to-end Accounts Payable cycle, ensuring accuracy and efficiency in invoice processing, spending analysis, and payment execution while collaborating with cross-functional teams and enhancing accounting processes.

Lead incident response and own shared infrastructure for a large multi-tenant SaaS platform. Improve resilience through capacity forecasting, performance tuning, IaC, CI/CD, observability, post-incident remediation, and mentoring other SREs.

Lead UX strategy and design system for StickerYou's e-commerce site. Create end-to-end wireframes, high-fidelity designs and prototypes, run user research and analytics-driven optimizations, and overhaul site journeys and navigation to improve conversions. Individual contributor collaborating with product, marketing, and engineering.

Manage a portfolio of enterprise clients as a trusted advisor to drive adoption, retention, renewals, upsells, and strategic account planning. Develop success strategies, monitor customer health, deliver business reviews, provide data-driven insights, advocate for customers, collaborate cross-functionally, and mentor junior team members.

Design and implement data models, pipelines, and ML systems to power AI agents and analytics. Build, deploy, and monitor machine learning models at scale, integrate Snowflake/AWS and Salesforce Data Cloud, and deliver production-ready data products and views to stakeholders.

Lead product strategy and roadmap; define and prioritize requirements and user stories; conduct market and competitive research; drive product development from concept to launch; track product metrics and profitability; collaborate with engineering, design, marketing, sales and customer success; write user stories, participate in scrum, and mentor junior team members.

Qualify inbound marketing leads and proactively prospect nonprofits via phone, email, and social to build pipeline. Schedule discovery calls, re-engage past prospects, record activity in Salesforce Lightning, and collaborate with sales and marketing to improve lead quality and advance within the sales organization.

Manage strategic customer relationships across the full lifecycle: onboarding, renewals, growth, and churn prevention. Conduct business reviews, resolve escalations, collaborate cross-functionally, identify upsell opportunities, track interactions in HubSpot, and meet performance metrics to increase B2B revenue and customer satisfaction.

Lead Zipline's core product team to define and execute the 12–18 month roadmap, grow and mentor product managers, align strategy across Engineering and Design, and embed AI-first thinking into frontline workflows. Own customer-facing storytelling, drive outcome-focused prioritization, remove cross-functional blockers, and ensure roadmap delivery creates measurable revenue and customer impact.

Lead strategy and architecture for GTM and finance systems (Salesforce, NetSuite, Data360/Snowflake, Agentforce). Manage a Salesforce admin, design and operate autonomous Agentforce agents, ensure data governance and a unified customer profile, oversee API integrations and migrations, and build testing and release processes to maintain system integrity and compliance.

Lead global revenue operations and HubSpot administration to ensure data integrity, forecasting accuracy, pipeline governance, reporting, and quarterly sales compensation. Partner with Sales, Finance, Customer Success, and Marketing to drive CRM adoption, automate processes, and deliver executive dashboards and actionable insights to support strategic revenue decisions.

The Senior Technical Recruiter will partner with companies to expand their technical teams, manage full-cycle recruitment, and provide excellent candidate experiences while utilizing AI tools and data-driven strategies.