Jobs at HighlightTA

Own PPO’s marketing strategy, brand storytelling, content, social channels, demand generation, SEO, SEM, BDR programs, trade shows, events, public relations, and government relations. Build annual plans and budgets, measure pipeline and revenue impact, manage agencies and suppliers, and embed generative AI into marketing workflows. The role partners closely with executive leadership and Sales to market complex food-inspection technology to enterprise customers.

The General Accountant will manage the end-to-end Accounts Payable cycle, ensuring accuracy and efficiency in invoice processing, spending analysis, and payment execution while collaborating with cross-functional teams and enhancing accounting processes.

Drive new enterprise revenue and customer expansion by selling AI-powered SaaS solutions. Manage complex 6–12 month sales cycles, build executive relationships, develop value propositions, maintain pipeline accuracy, lead virtual account teams, and close high-value deals. Translate technical AI capabilities into measurable business outcomes, guide customer adoption, collaborate with marketing, product, and customer success teams, and exceed quarterly pipeline and revenue targets.

Provides technical support for office, remote, and production users; installs and provisions devices; manages networks, Windows domains, Active Directory, Hyper-V, hosted infrastructure, backups, security, and disaster recovery. Supports production software and equipment connectivity, troubleshoots issues, coordinates vendors, maintains documentation, and contributes to workflow automation, analytics, system implementations, and process-improvement projects.

The Senior Accountant leads regional accounting operations, month-end close, reconciliations, financial reporting, accounts payable, billing, intercompany accounting, statutory remittances, tax support, and audit readiness. The role maintains IFRS and regional GAAP compliance, strengthens internal controls, administers accounting systems, provides financial insights, and supports budgeting, forecasting, consolidation, and board reporting. It also guides accounting staff and drives process improvements across regional operations.

Manage B2B customer relationships throughout onboarding, adoption, renewal, and expansion. Develop account plans, conduct business reviews, resolve escalated issues, identify upsell opportunities, monitor churn risk, and collaborate cross-functionally to improve retention, satisfaction, revenue, and margins. The role involves using HubSpot to track customer interactions, maintaining account updates, and conducting approximately 5–8 proactive customer meetings weekly.

Develop and execute SaaS product strategies, roadmaps, requirements, and go-to-market plans. Lead products from concept through launch while collaborating with engineering, design, marketing, sales, and customer success. Conduct market and competitive research, analyze customer feedback and product metrics, assess technology and buy-build-partner options, and evaluate profitability. The role also includes stakeholder communication, agile process participation, mentoring junior team members, and frequent customer and global stakeholder engagement.

Manage strategic customer success initiatives for enterprise customers and complex integrations. Drive onboarding, satisfaction, retention, revenue growth, cross-sell, and upsell opportunities. Advocate for customers at the executive level, analyze performance metrics, provide industry-informed recommendations, collaborate cross-functionally with Sales and Marketing, and mentor junior team members.

Design end-to-end product experiences through research, user flows, visual design, prototyping, and usability testing. Build accessible, production-ready front-end components using HTML, CSS, JavaScript or TypeScript, and React. Collaborate with Product Managers and Engineers, contribute to design systems, apply WCAG standards, use AI tools, and refine implemented designs for quality and consistency.

Oversee accounting operations, including revenue review, expense management, month-end close, reconciliations, financial statements, staff accountant supervision, audits, tax compliance, 1099 filings, and process improvements. Support FP&A with reporting and help implement new financial software while maintaining accurate and efficient financial processes.

Manage strategic customer success initiatives for enterprise customers and complex integrations. Responsibilities include improving onboarding, satisfaction, retention, and revenue growth; advocating for customers; analyzing performance metrics; identifying churn risks and expansion opportunities; partnering with Sales and Marketing; and mentoring junior team members.

Leads strategy, roadmap, prioritization, and execution for Zipline’s core Enterprise B2B SaaS platform. The role manages and develops Product Managers, aligns Engineering, Design, Sales, and Customer Success, champions AI-first innovation, represents customer needs, and drives customer, adoption, retention, revenue, and platform outcomes.