Teams at Hexagon AB

Design and produce technical concepts, drawings, BOMs and documentation for heavy machinery control systems. Verify and revise CAD designs, interpret electrical/hydraulic/pneumatic schematics and operator manuals, support ERP processes, participate in peer reviews, and assist field implementations.

Provide technical support and services for Hexagon Mining's MinePlan software worldwide. Troubleshoot issues, manage cases to resolution or escalation, deliver client training and project assistance, create documentation and self-service materials, assist product development with defect reporting and testing, participate in on-call support, and travel to client sites as needed.

Lead global customer success for Hexagon's underground mining solutions: define and scope technology deployments, measure adoption and value, build reference sites, support sales and product releases, develop deployment and change-management best practices, create training, mentor team members, and represent customer feedback to product teams.