Teams at Heartland Dental

Leads personal lines underwriting operations by reviewing complex files, managing portfolios, ensuring regulatory compliance, delegating authority, coaching staff, conducting performance reviews, improving processes, supporting product and pricing decisions, coordinating training, and auditing for quality and development gaps.

Performs actuarial research, data analysis, rate analysis, pricing indications, competitive analysis, regulatory auto filings, and maintenance of pricing algorithms. Develops advanced analytics and business intelligence tools while working with policy administration and claims data. Requires actuarial exam progress, P&C pricing and ratemaking knowledge, strong SAS, SQL, and Excel skills, and at least three years of actuarial or data analysis experience.

Leads a business development team supporting broker distribution across personal, commercial, and farm insurance. Oversees growth strategies, broker relationships, portfolio performance, sales pipelines, training, digital adoption, reporting, and cross-functional initiatives. Coaches team members, manages strategic broker partnerships, monitors KPIs, resolves complex issues, and drives profitable growth through business plans and continuous improvement.