Headway

819 Total Employees
Year Founded: 2019

Headway Innovation, Technology & Agility

Updated on December 15, 2025

Headway Employee Perspectives

Tell us a little bit about yourself. What brings you to Headway?

I’ve spent my entire career across product strategy and digital transformation, particularly at complex network businesses — most recently as head of developer platform at Plaid. I joined Plaid when the company I co-founded, Quovo, was acquired by Plaid in 2019. At Quovo, I served as chief product officer, leading and scaling the product team responsible for building the leading platform for investment and brokerage aggregation. 

Joining Headway as chief product officer is an exciting opportunity to leverage my experience across product strategy and execution of a mission I’m deeply passionate about — making mental health care accessible and effective for everyone. Headway’s commitment to putting providers at the center of the solution aligns perfectly with my vision for creating products that empower users and improve outcomes.

 

How would you describe your approach to leadership, and how do you plan on building team culture?

My leadership approach is deeply aligned with Headway’s core values, which guide everything we do. I believe in “thinking future first” — envisioning big possibilities even when tackling small tasks. This means constantly seeking opportunities to reimagine how we can build for the future of mental health care, and encouraging my team to do the same.

I also embrace the philosophy that “the first time is always handmade.” Building amazing products often starts with doing things that don’t scale initially. I believe in rolling up our sleeves, getting creative and deeply engaging with the people we are building for — our providers, patients and payers.

By embedding these values into our daily operations and interactions, I aim to build a team culture that is innovative, collaborative and deeply committed to making a difference in our industry.

 

What upcoming project or initiative are you most excited to tackle? 

Headway has spent the past several years cracking the access code. Today — thanks to our technology platform making it possible — millions of Americans have access to accessible, affordable mental health care. Headway is also the only company doing this at scale: our network of 33,000 in-network providers is the largest in the country. 

For our next phase of growth as a company, Headway has an opportunity to further innovate beyond access. Now that we’re the leader in scale, we’ve earned the right to innovate and bring new products to our providers, health plan payer partners and patients designed to further increase the quality of care patients receive. 

To build out our product stack and bring our platform to the next level, we need to grow our rockstar team of product leaders and developers. Throughout the rest of this year, Headway will be looking to bring on collaborative product leaders and designers to make our vision a reality. I’m excited to work with and grow our amazing product team to build the future of mental health care.

Niko Karvounis
Niko Karvounis, Chief Product Officer