Teams at Harris healthcare

Provide timely resolution to customer issues across applications, data, integrations, and environments. Investigate problems using documentation, testing, AI tools, and collaboration; document solutions; escalate when needed; and recommend product/process improvements to prevent recurring issues.

The Product Manager at Tender Retail will oversee the product life cycle, collaborate with teams, and drive product commercialization in the payment sector, focusing on customer needs and market trends.

Senior HR Generalist supporting North American shared services across the employee lifecycle with emphasis on disability management (CNESST, RAMQ). Provide employee relations advice, onboarding, ESOP/bonus administration, and M&A integrations. Use Workday/Dovetail and AI/automation tools to triage tickets, standardize communications, report and analyze data, and improve processes. Work bilingually in French and English and partner with HRBP, Payroll, Finance, and external vendors.