Jobs at Gorgias

The BPO Leader is responsible for managing the Gorgias 360 program, focusing on program economics, pre-sales, BPO partner management, and automation roadmaps, while driving customer experience operations at scale.

As a Senior Agency Partnerships Manager, you will drive revenue through agency partners, manage relationships, and enhance the partner program to foster growth in the e-commerce ecosystem.

The Customer Implementation Manager will oversee onboarding processes, ensuring successful customer adoption and activation of Gorgias products through tailored support and strategic project management.

As a Senior Data Scientist, you will define Gorgias' data science strategy, work on modeling and forecasting, and implement scalable solutions for business insights across various functions.

As an Enterprise Customer Success Manager, you will manage ecommerce accounts, drive product adoption, analyze workflows, and ensure customer satisfaction, working closely with cross-functional teams to optimize operations.

The VP Marketing will lead positioning and storytelling for Gorgias' Conversational Commerce platform, focusing on product marketing and go-to-market strategies to drive adoption among mid-market and enterprise segments.

The VP Marketing will lead product marketing efforts to position Gorgias as a leader in Conversational Commerce, targeting mid-market and enterprise customers through education and engagement strategies.

The Head of IT will define the IT operations at Gorgias, owning infrastructure, SaaS procurement, and AI strategy while managing IT services globally.