Jobs at Gorgias

The VP Marketing will lead positioning and storytelling for Gorgias' Conversational Commerce platform, focusing on product marketing and go-to-market strategies to drive adoption among mid-market and enterprise segments.

The VP Marketing will lead product marketing efforts to position Gorgias as a leader in Conversational Commerce, targeting mid-market and enterprise customers through education and engagement strategies.

The Head of IT will define the IT operations at Gorgias, owning infrastructure, SaaS procurement, and AI strategy while managing IT services globally.

The BPO Leader is responsible for managing the Gorgias 360 program, focusing on program economics, pre-sales, BPO partner management, and automation roadmaps, while driving customer experience operations at scale.

As a Senior Agency Partnerships Manager, you will drive revenue through agency partners, manage relationships, and enhance the partner program to foster growth in the e-commerce ecosystem.

The Customer Implementation Manager will oversee onboarding processes, ensuring successful customer adoption and activation of Gorgias products through tailored support and strategic project management.

Manage a portfolio of ~40 enterprise customers, driving product adoption and guiding complex implementations. Lead customer relationship management and ensure retention and growth by identifying risks and opportunities for expansion.

As a Senior Data Scientist, you will define Gorgias' data science strategy, work on modeling and forecasting, and implement scalable solutions for business insights across various functions.