Teams at GoFleet

Perform bookkeeping, AP, AR, reconciliations, month-end and year-end close, Canadian tax preparation, audit support, and financial reporting. Build and document AI-assisted finance workflows using tools such as Claude, Grok, and Zoho automation products, while validating outputs and maintaining controls. Track finance KPIs, prepare leadership reporting, and improve accounting processes through automation.

Investigate customer technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data. Use logs, dashboards, SQL, configurations, and event histories to reproduce issues and identify root causes. Communicate findings clearly, provide customer updates, escalate evidence-based investigations to engineering, and drive recurring issues toward permanent fixes. Create diagnostic queries, scripts, runbooks, and knowledge articles while using and validating AI-assisted investigation tools.

Own a portfolio of fleet customers, driving product adoption, customer outcomes, renewals, retention, and expansion. Proactively engage accounts, recover at-risk customers, analyze usage data, identify growth opportunities, and guide commercial conversations through clear next steps. Use AI for account research, call preparation, usage analysis, and follow-up while validating its output. Translate customer feedback into internal improvements and maintain strong stakeholder relationships.