Teams at Genesys

Design, develop, and maintain Salesforce CRM and CPQ solutions including Apex, LWC, Flows, and integrations. Support quote-to-cash workflows, Zuora integrations, code reviews, testing, deployments, production troubleshooting, and technical documentation in a cross-functional agile team.

Support and troubleshoot enterprise billing platform across Salesforce, Zuora, AWS and Workday Financials. Monitor systems, resolve incidents and data discrepancies, participate in on-call rotations, collaborate with Engineering/Product/Finance, maintain runbooks, and improve monitoring and SOX-compliant operational controls.

As a Lead Test Engineer, you will design test strategies, implement automation, evaluate user experience, and ensure overall feature quality while collaborating with cross-functional teams.