Search the 10 jobs at Genesys

The Software Developer will design, build, and maintain features and services for the Genesys Cloud Workforce Engagement Management product suite. Responsibilities include troubleshooting issues, conducting various testing, participating in code reviews, mentoring team members, and contributing to the overall improvement of the application lifecycle.

As a Software Developer at Genesys, you'll design, develop, and maintain features for the Genesys Cloud Workforce Engagement Management product suite. You will work with frontend and backend services, conduct testing, participate in code reviews, and mentor team members while contributing to the development of microservices in a cloud environment.

As a Senior Software Developer at Genesys, you will design, build, maintain, and monitor complex microservices and micro-frontends deployed in AWS Cloud. You will enhance the Genesys Cloud Workforce Engagement Management product suite by contributing to all phases of the development lifecycle and mentoring team members.

We are seeking a Staff Product Designer to lead design efforts in our Workforce Engagement Management team. Responsibilities include creating UI and interaction designs, conducting user research, facilitating design sprints, and mentoring team members. The ideal candidate will possess deep experience in product design and strong collaboration skills within cross-functional teams.

As a Territory Account Executive at Genesys, you will be responsible for revenue growth with new and existing customers, focusing on sales development within a designated territory. Your role includes developing sales strategies, managing the sales funnel, and building relationships with key stakeholders to drive business outcomes.

As a Territory Account Executive, you will be responsible for revenue growth with new and existing customers in an assigned area. Your key tasks include lead generation, managing a sales funnel, developing client relationships, and accurately forecasting sales opportunities. You will also collaborate with channel partners to execute shared opportunities.

As a Senior Account Executive at Genesys, you will drive growth by engaging C suite customers and executing strategic account plans. Your role includes positioning Genesys solutions effectively, maintaining customer relationships, and facilitating the sales process while managing risks and ensuring value realization.

The Senior Big Data Developer will collaborate with teams to design, develop, and maintain big data solutions on AWS that enhance the customer experience. Key responsibilities include building scalable data pipelines, resolving production issues, and advocating for best practices.

The Staff Product Manager will drive strategy and execution for Workforce Management Scheduling within the Genesys suite. Responsibilities include product strategy development, cross-functional collaboration, market research, go-to-market strategy partnership, product lifecycle management, and serving as a subject matter expert in workforce optimization.

As a Senior VoIP Network Consultant at Genesys, you'll support customers in troubleshooting complex network issues related to VoIP and assist in resolving escalated technical support cases. Collaboration with vendors, documentation of findings, and mentoring junior staff are key responsibilities. You'll work with telephony systems and various network technologies to ensure customer success.