The Staff Product Manager will lead the strategic vision and execution of the Operations Hub product, collaborating with cross-functional teams to enhance user experiences and drive innovation in contact center operations.

As a Software Technical Program Manager, you'll organize and lead technical projects from initiation to completion, ensuring adherence to scope, budget, and timeline while collaborating with cross-functional teams. You will utilize Agile methodologies, analyze software delivery metrics, and communicate project progress effectively to stakeholders.

The WEM Innovation Solution Lead at Genesys is responsible for presenting technology and strategies, conducting workshops to identify gaps, creating customized demos, advising on implementation, and driving sales goals for Workforce Engagement Management solutions.

The IT Director of Data Management & Analytics will lead cross-functional teams to deliver data capabilities supporting enterprise needs. Responsibilities include fostering a culture of continuous improvement, driving product management, providing thought leadership in analytics and data science, and collaborating on data integration. The role requires strategic problem-solving and strong leadership. Candidates must have extensive experience in data science and management, along with effective communication skills.

As a WFM Software Developer, you will work on building and maintaining web applications atop AWS, support production UI, implement new features focusing on UX, resolve complex customer issues, and participate in code reviews. You will collaborate within a team that prioritizes quality and performance in software engineering.

As a Sr. Software Developer, you'll be responsible for developing and maintaining scalable cloud applications using Kotlin and Java. You'll work on backend development, support AWS services, resolve complex customer issues, and participate in the development lifecycle, ensuring high-quality performance and features.

As a Senior Software Developer, you will design, develop, and maintain complex microservices and micro-frontends in the AWS Cloud for the Genesys Cloud Workforce Engagement Management product suite. Responsibilities include troubleshooting services, conducting code reviews, mentoring team members, and ensuring quality through testing.