Teams at GE Healthcare

Leads the Canadian Customer Account Analyst team and oversees service contract lifecycle operations, including setup, maintenance, renewals, entitlements, billing support, governance, and revenue optimization. Owns contract quoting, CRM, and service management platforms, partnering with Digital Technology on enhancements, testing, deployments, and adoption. Drives process improvement, audits, compliance, reporting, change management, and cross-functional collaboration across Sales, Finance, Service Operations, and Field Service.