Teams at gategroup

Supervise day-to-day transportation operations for a 100-plus-driver airport team. Responsibilities include labor planning, scheduling validation, employee coaching and development, safety audits, regulatory and security compliance, fleet standards, performance reporting, cost control, training, and coordination across departments. The role requires shift flexibility in a 24/7 operation and oversight of safety, quality, efficiency, and on-time performance.

Supports quality assurance activities to help improve travel and culinary experiences. The description provides no specific testing tools, responsibilities, qualifications, salary, travel requirements, or clearance information.

Leads airline customer performance and engagement across multiple catering stations. Integrates operational, quality, safety, demand, financial, and customer feedback data to identify risks, drive recovery plans, improve service delivery, and protect margins. Coordinates cross-functional teams, manages escalations and incidents, presents executive performance reviews, governs airline demand data, supports contract discussions, and leads continuous improvement initiatives. Requires extensive analytics, process improvement, customer-facing, airline operations, and multi-location leadership experience.