Jobs at Foundant Technologies

Design and build interactive working prototypes, run rapid user experiments, iterate based on evidence, work across frontend/backend/APIs, contribute product ideas, and use AI-assisted development tools to accelerate delivery.

The Project Coordinator manages project pipelines, oversees order forms, and coordinates client and stakeholder communication, ensuring smooth transitions for the Implementation team.

Lead end-to-end SaaS implementation projects for foundations and nonprofits: plan, coordinate resources, run discovery and workshops, manage data migrations and integrations, validate solutions, oversee UAT, communicate with stakeholders, and transition customers to support while improving implementation processes.

This role involves serving as the primary technical advisor for enterprise clients, ensuring effective implementation of low-code platform solutions, providing proactive technical support, and facilitating knowledge transfer to enhance client self-sufficiency.

The Implementation Consultant will configure systems, troubleshoot issues, assist in quality assurance, and lead client functionality sessions while ensuring successful go-lives and integrated testing.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).