Teams at Forward Financing

Conduct manual penetration tests and secure code reviews across web applications, APIs, AWS infrastructure, and AI systems. Develop AI-assisted security tooling, test LLM applications and agentic systems, triage SAST findings, tune security rules, support test-to-production reviews, and communicate risks to engineering teams. The role also helps establish penetration-testing standards for AI-generated software and agent workflows.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and flow logic. Troubleshoots platform incidents, monitors system performance, implements simple features, and supports voice, SMS, and email channels. Collaborates with Salesforce teams, technical support, telecom carriers, and business stakeholders to translate requirements into technical solutions and maintain reliable customer and agent experiences.

Principal Software Engineer responsible for architecting and leading development of scalable, reliable backend systems and the core fintech platform. The role sets technical direction, leads complex cross-team initiatives, promotes architectural and engineering best practices, addresses technical debt and incidents, and mentors engineers. Candidates need 10+ years of technical leadership experience, deep distributed-systems expertise, Ruby on Rails experience, strong communication and influence skills, agile development experience, and familiarity with frontend architecture or full-stack systems.