Teams at Forward Financing

Re-engage previously paid-in-full business clients and generate new funding opportunities through high-volume outbound calling, consultative selling, multi-channel follow-up, and precise Salesforce pipeline management. Maintain conversion and quota performance, analyze activity data, collaborate with funding teams, mentor junior representatives, and pilot new sales technologies. Success depends on consistent activity volume, funnel discipline, financial-document communication, and strong lead-to-funding conversion.

Conduct manual penetration tests and secure code reviews across web applications, APIs, AWS infrastructure, and AI systems. Develop AI-assisted security tooling, test LLM applications and agentic systems, triage SAST findings, tune security rules, support test-to-production reviews, and communicate risks to engineering teams. The role also helps establish penetration-testing standards for AI-generated software and agent workflows.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and flow logic. Troubleshoots platform incidents, monitors system performance, implements simple features, and supports voice, SMS, and email channels. Collaborates with Salesforce teams, technical support, telecom carriers, and business stakeholders to translate requirements into technical solutions and maintain reliable customer and agent experiences.