Jobs at Forma.ai

Lead product strategy and execution for ICM Operations(platform core services and BI). Own requirements, prioritize features, partner with engineering and operations, design scalable BI and data visualizations, gather customer feedback, create wireframes/prototypes, and drive roadmap and releases to improve workflows, automation, APIs, claims management, and reporting.

As a Staff Backend Engineer, you'll design and evolve backend services, architect data models, mentor engineers, and influence architecture and product direction to enhance enterprise-grade performance.

As a Staff Backend Engineer, you will develop complex backend solutions, focusing on the Spark-based data platform while ensuring code quality and collaborating closely with teams.

As a Senior Solutions Engineer, you will lead technical engagements, design scalable data solutions, and mentor junior team members while collaborating cross-functionally.

Design and ship automation, internal tools, scripts, and integrations to streamline Customer Operations and Delivery workflows. Partner with stakeholders to identify bottlenecks, prioritize opportunities, measure impact, and create reusable automation patterns that improve efficiency, consistency, and operational capacity.

Manage day-to-day customer relationships across a portfolio, translate client data and business logic into platform rules, implement updates, partner with Product and Engineering on feature priorities, and optimize sales performance management processes.

The Account Director will manage key customer accounts, drive growth, enhance relationships, and collaborate with various teams to ensure client success.

The Implementation Analyst will manage client relationships, implement product features, optimize sales processes, and leverage analytics to improve performance.

The Senior Frontend Engineer will lead complex frontend features, enhance user experience and contribute to product architecture within Forma's ICM Operations platform.

The Director of Implementation will lead the customer onboarding strategy, manage implementation teams, and ensure effective use of sales compensation tools.

The Staff Application Engineer will develop critical application features, ensure code quality, and work collaboratively to impact sales compensation solutions.

Manage day-to-day customer relationships, implement product features, optimize sales performance management, and ensure customer success with platform usage.

Design, build, and maintain Spark-based data pipelines and platform services for sales compensation calculations. Improve data modeling, reliability, observability, testing, and scalability. Partner with Product, Engineering, and Analytics to translate business requirements into deterministic, production-grade data systems and participate in design and code reviews.

Design and build backend services for complex enterprise workflows, own data models and service reliability, improve scalability and observability, partner with Product, participate in design/code reviews, and mentor peers.

Support Account Executives selling Forma.ai to enterprise customers by conducting technical discovery, delivering and customizing demos, architecting demo rules, and mapping platform capabilities to complex sales compensation needs. Collaborate cross-functionally to design solutions, research industry trends, and help shape product and go-to-market strategy.

The Account Executive will drive revenue growth by managing enterprise-level sales cycles, engaging executives, achieving sales targets, and collaborating cross-functionally to optimize sales processes and enhance customer experience.

The Principal SPM Architect will lead territory and quota planning, define product strategy, collaborate with customers and engineering, and ensure successful TQM implementation for enterprise clients.