Jobs at Foresters Financial

Promotes insurance products and services to financial advisors, develops advisor relationships, generates new business, and supports regional sales plans. Delivers product training and presentations, manages inquiries, follows up on cases with internal teams, creates marketing communications, and attends events and training sessions. Requires strong insurance knowledge, sales ability, presentation skills, organization, and relationship-building capabilities.

Administer death and living benefit claims by answering claimant inquiries, initiating and tracking claims, verifying requirements, processing transactions, managing correspondence, and supporting adjudication. Provide bilingual French-English or Spanish-English customer service while meeting service levels, privacy requirements, compliance standards, productivity goals, and quality expectations. The role also involves calculations, complaint resolution, reporting, claims payment coordination, and collaboration with internal and external partners.

Leads life insurance pricing, profitability analysis, product development, underwriting analytics, and reinsurance strategy across Canada and the U.S. Provides actuarial leadership for IUL development, evaluates mortality and underwriting outcomes, manages reinsurer relationships, ensures actuarial governance, and translates complex financial and risk analysis into recommendations for senior leadership. Oversees and develops actuarial teams while partnering with Product, Underwriting, Distribution, Finance, and Risk.

Leads enterprise financial risk management across capital risk, ORSA, stress testing, climate-related financial risk, and model risk governance. Provides independent oversight, challenge, and strategic coordination across Actuarial, Finance, Investments, IT, and Compliance. Develops climate risk modeling and scenario analysis, prepares executive and Board risk materials, strengthens governance processes, and communicates complex risk insights clearly. Manages and develops one direct report.

Develop, test, deploy, and support enterprise-grade applications, services, integrations, and data-enabled solutions using Microsoft technologies and Azure. Participate in the full SDLC, CI/CD, DevSecOps, troubleshooting, documentation, and cross-functional collaboration. Apply AI-assisted development tools and integrate responsible AI capabilities into secure, maintainable business solutions.

Designs, delivers, and improves training programs across insurance operations. Responsibilities include developing virtual and instructor-led learning content, maintaining process documentation and knowledge-portal materials, managing curricula, coordinating with business stakeholders, evaluating training effectiveness, coaching employees, supporting post-training transitions, and identifying process improvements. The role also conducts quality reviews and adapts training plans to changing business, hiring, and technology needs.

Supports quarterly LICAT regulatory capital reporting using AXIS and Excel, including forecasting, sensitivity analysis, model governance, audits, and regulatory responses. Partners with actuarial and finance teams on capital management initiatives, pricing and ORSA analysis, documentation, and process improvements. The role requires actuarial exam progression, insurance or financial services exposure, database and programming knowledge, strong communication, and analytical skills.

Leads North American and UK operational, compliance, and financial audits; manages audit planning, execution, reporting, quality reviews, data analytics, co-sourcing, internal controls training, and audit staff development. Supports the Chief Internal Auditor, Audit Committee reporting, regulatory work, special projects, and continuous improvement of audit practices and processes.

Manage multiple concurrent IT and business projects using project management methodologies. Plan, schedule, budget, assess risks, lead teams, manage stakeholders, oversee implementations, and ensure projects deliver on time, scope, and budget while handling change management and post-project reviews.

Design, code, unit test, and maintain Sitecore-based web components and services. Work across frontend and backend (databases, APIs), debug in test/production, run agile tickets in Jira/Azure/MF ALM, and support deployments and build pipelines.

The role involves providing high-quality customer service by answering calls, collaborating with teams, and enhancing customer relationships, primarily in French and English.

Support and evolve Foresters' North American privacy program: investigate breaches, conduct privacy impact assessments, advise on privacy risks (including AI), manage vendor privacy due diligence and data subject requests, update policies, and support regulatory reporting and compliance monitoring.