Jobs at First National Financial LP

Conduct fraud investigations and enhanced due diligence for mortgage applications, brokers, appraisers, and commercial mortgages. Review fraud alerts, monitor risk, maintain investigative data, assess potential threats, and communicate findings to management and partners. Support audits, regulatory examinations, legal proceedings, and AML requirements. Develop fraud training, coach underwriting teams, and improve fraud detection rules, reports, and investigative workflows while managing high-volume inquiries and tight deadlines.

Leads enterprise cybersecurity strategy, governance, assurance, security operations, incident response, cyber resilience, security engineering, identity, cloud, application, AI, data, third-party, and human risk programs. Advises executives, oversees audits and regulatory obligations, manages material cyber incidents, establishes security architecture and control requirements, and leads the Information Security team, budget, vendors, operating model, and capability roadmap.

Designs user experiences for AI-enabled mortgage workflows, combining user research, service design, interaction design, prototyping, and usability testing. The role maps complex operational processes, creates accessible and actionable AI interactions, supports product delivery and UAT, measures usability and adoption, and maintains reusable AI interaction patterns and design system components. Collaboration includes product, underwriting, AI engineering, software engineering, quality, accessibility, and business stakeholders.

Build and maintain scalable automated testing frameworks for functional, API, and regression testing. Execute test suites, analyze failures, identify defects, and support release readiness for internal software systems and integrations. Review AI-assisted test scripts for quality, security, and maintainability. Collaborate with development teams in an Agile Scrum environment, participate in code reviews, document testing, and coach junior test engineers.

Build and improve production AI workflows for residential mortgage underwriting. Responsibilities include agentic workflows, document intelligence, RAG, prompt and tool design, deterministic rules, model evaluation, testing, observability, security, human-in-the-loop controls, integrations, UAT, releases, incident analysis, and continuous improvement using Python, SQL, Azure, Databricks, and related AI services.

The Scrum Master coaches and supports IT application teams in Agile and Scrum practices. Responsibilities include facilitating Scrum ceremonies, removing impediments, resolving conflicts, promoting self-organization, improving team performance, coordinating with stakeholders, and advancing Agile practices across the organization. The role also supports project initiatives, facilitates application design sessions, documents processes, and ensures applicable AML procedures are followed.

The QA Engineer owns end-to-end quality assurance for AI-enabled mortgage applications and workflows. Responsibilities include developing risk-based manual and automated test strategies, testing web applications, APIs, integrations, data pipelines, business rules, permissions, and operational controls, maintaining regression suites and CI/CD checks, supporting UAT and release readiness, evaluating AI outputs, coordinating defect resolution, and improving testability through telemetry and production feedback.

Own the vision, roadmap, backlog, delivery, adoption, and measurable outcomes for AI-enabled mortgage underwriting workflows. Partner with underwriting subject matter experts and AI engineering to translate business needs into requirements, prioritize investments, coordinate cross-functional delivery, lead pilots and change adoption, and continuously improve products using telemetry, evaluation results, user feedback, and operational data. The role requires strong product leadership, analytics, stakeholder management, and practical understanding of AI controls and risk.